Information Processing Device for Tacit Knowledge Digitization
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current systems in medical and nursing facilities lack an effective method to utilize and share tacit knowledge among caregivers, leading to inefficiencies and variations in care quality.
Innovation Solution
An information processing system that digitizes tacit knowledge by registering 'know-how' information, associating condition and assistance actions, and using similarity determination to provide relevant knowledge to users, regardless of their skill level, through a server and terminal device setup.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If tacit knowledge is not digitized and shared, then each caregiver relies on individual experience, but this leads to variations in care quality and inability to replicate skilled care
Solution Approach 1:
The patent creates digital copies of tacit knowledge by registering know-how information that captures the essence of skilled care practices. These copies can be replicated and shared across different caregivers and facilities, ensuring consistent care quality without relying on individual experience alone.
Solution Approach 2:
The patent introduces an information processing device as an intermediary between caregivers and knowledge repositories. This device registers, stores, and provides know-how information, facilitating the transfer of tacit knowledge to explicit knowledge that can be systematically shared and referenced.
2Reliability
If detailed know-how information is registered and stored, then care reproducibility improves, but system complexity increases
Solution Approach 1:
The patent segments know-how information into distinct components: condition information (when care is needed) and assistance information (how care is provided). This segmentation allows for organized storage, easier retrieval, and simplified processing while maintaining comprehensive care protocols.
Solution Approach 2:
The information processing device performs multiple functions including registration, storage, search, and provision of know-how information through a single integrated system. This multi-functionality reduces overall system complexity compared to having separate systems for each function.
3Reliability
If skilled caregivers' knowledge is shared with less skilled users, then care quality improves, but information overload may occur
Solution Approach 1:
The patent provides partial information matching based on user needs and care situations rather than overwhelming users with all available know-how information. The system can filter and present only relevant information based on registered conditions and assistance protocols, making the system user-friendly while maintaining comprehensive knowledge access.
Data Source
AI summary
An information processing device includes a processing unit configured to receive a registration request of a know-how information including information which associates condition information representing a starting condition and assistance information representing an assistance action to be performed if the starting condition is satisfied, and a storage unit configured to store a plurality of the know-how information based on a plurality of the registration requests, wherein the processing unit is configured to output one of the plurality of the know-how information as a search result based on a search request including information to identify either one of the starting condition and the assistance action.