Information Processing Device for User Psychological Burden Management

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Solution Overview

Problem

Systems that proactively approach users with information may annoy users due to inappropriate timing, frequency, or content, necessitating a method to determine information presentation based on user psychological burden.

Innovation Solution

An information processing device that receives sensor data to determine the content and timing of information presentation using thresholds and psychological burden functions, considering user actions, intervals, time slots, and feedback for optimal user experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If the system proactively presents information to the user frequently, then the user receives more useful information, but the user becomes annoyed due to excessive notification frequency

Engineering Contradiction:
Improveinformation delivery to userVSAvoiduser annoyance
Core Design Contradiction:
Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The notification system dynamically adjusts its behavior based on real-time detection of user actions and psychological burden levels. The system transitions from static, predetermined notification schedules to dynamic, context-aware timing that adapts to user state, thereby optimizing information delivery while minimizing annoyance.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system implements feedback mechanisms by monitoring user actions through sensor data and using this information to adjust future notification timing. The determination unit continuously evaluates whether presenting information would exceed psychological burden thresholds, creating a closed-loop system that learns from user responses and adapts accordingly.

Inventive Principle:
Principle #23Feedback

2Speed

If the system presents information at every user action, then information is delivered promptly, but the psychological burden on the user increases excessively

Engineering Contradiction:
Improveinformation presentation timingVSAvoidpsychological burden
Core Design Contradiction:
SpeedVSObject-affected harmful factors

Solution Approach 1:

The system changes the parameter of notification timing from immediate (at every action) to conditional (based on psychological burden thresholds). By introducing threshold-based filtering, the system transforms the timing parameter from a fixed, high-frequency pattern to a variable, threshold-gated pattern that maintains promptness when appropriate while preventing excessive notifications.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The determination unit acts as an intermediary between the information presentation unit and the user. It evaluates sensor data against stored thresholds and decides whether to allow information presentation, thereby mediating between the desire for prompt information delivery and the need to limit psychological burden.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of time

If the system monitors user actions continuously to determine optimal timing, then information is presented at good timing, but the system complexity increases

Engineering Contradiction:
Improvetiming accuracy of information presentationVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by pre-storing threshold values that represent acceptable psychological burden levels for different types of information. Instead of calculating complex psychological models in real-time, the system has pre-computed thresholds stored in advance, which the determination unit simply compares against current sensor data, thereby achieving accurate timing without excessive computational complexity.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11693903B2Information processing device, information processing method, and information processing program
Publication Date: 2023.07.04 NIPPON TELEGRAPH & TELEPHONE CORP
  • US11693903B2 patent drawing
  • US11693903B2 patent drawing
  • US11693903B2 patent drawing

AI summary

An information processing device according to embodiments includes a reception unit that receives sensor data related to a user's action, a storage unit that stores a condition indicated by a threshold based on a psychological burden for information that is associated with the user's action and is to be presented to the user and for presentation of the information associated with the action related to the user or a threshold indicated by a psychological burden function, and a determination unit that determines content and a presentation timing of the information that is associated with the action indicated by the sensor data and is to be presented to the user from information stored in the storage unit when the action indicated by the sensor data received by the reception unit satisfies the condition related to the user and stored in the storage unit.