Information Processing System for Non-Overlapping Service Reservations

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Solution Overview

Problem

Existing reservation systems face challenges in efficiently managing collective reservations for multiple services with non-overlapping time frames, particularly for clients specifying purposes and time frames for multiple services, leading to complex and cumbersome reservation processes.

Innovation Solution

An information processing system that acquires client information, identifies relevant services, and makes collective reservations by combining services with non-overlapping time frames based on business operator schedules, providing a user-friendly interface for clients to select and reserve multiple services in a single session.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Manufacturing precision

If clients specify multiple services and time frames individually, then reservation accuracy is improved, but reservation process complexity increases

Engineering Contradiction:
Improvereservation accuracyVSAvoidreservation process complexity
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by automatically identifying services associated with the client's purpose and pre-calculating compatible time frames before the client makes reservations. This allows the system to prepare service combinations and available slots in advance, reducing the complexity of the reservation process while maintaining accuracy.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by automatically matching services with appropriate time frames based on the client's stated purpose. The system independently identifies relevant services, checks business operator schedules, and generates non-overlapping time frame combinations without requiring manual intervention from the client, thereby simplifying the reservation process.

Inventive Principle:
Principle #25Self-service

2Loss of time

If clients make collective reservations for multiple services, then time efficiency is improved, but scheduling conflict risk increases

Engineering Contradiction:
Improvetime efficiencyVSAvoidscheduling conflict risk
Core Design Contradiction:
Loss of timeVSReliability

Solution Approach 1:

The system implements feedback mechanisms by continuously monitoring business operator schedules and checking for conflicts when generating collective reservations. The system provides feedback on scheduling compatibility and adjusts time frame assignments to ensure no overlaps occur, thereby maintaining reliability while enabling efficient collective reservations.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system segments the collective reservation process by dividing multiple services into separate time frame assignments. Each service is assigned a specific, non-overlapping time frame based on the client's overall time window, ensuring that while reservations are made collectively for efficiency, scheduling conflicts are prevented through systematic segmentation of time resources.

Inventive Principle:
Principle #1Segmentation

3Ease of operation

If the system automatically identifies services and schedules, then ease of operation is improved, but system complexity increases

Engineering Contradiction:
Improveease of operationVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system achieves universality by creating a multi-functional platform that handles service identification, schedule management, conflict detection, and reservation processing within a single integrated system. This allows the system to perform multiple complex functions automatically, improving ease of operation for clients while consolidating system complexity into a unified architecture.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system acts as an intermediary between clients and multiple business operators, automatically managing the complex interactions and schedule协调. The system mediates by translating client requirements into service匹配 and time frame assignments, handling the computational complexity behind the scenes while presenting a simple interface to clients.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20240070562A1Information processing system, non-transitory computer readable medium storing program, and information processing method
Publication Date: 2024.02.29 FUJIFILM BUSINESS INNOVATION CORP
  • US20240070562A1 patent drawing
  • US20240070562A1 patent drawing
  • US20240070562A1 patent drawing

AI summary

An information processing system includes one or more processors configured to: acquire, from a client expected to use plural reservable services in combination, client information including a purpose of the client; identify the plural services associated with the purpose in the client information; acquire business operator information on business operators that provide the plural identified services, the business operator information including schedules of the business operators; and make a collective reservation for a combination of the plural identified services with use time frames of the plural services not overlapping each other based on the business operator information.