Information Server Mediator for Service Data Processing

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Solution Overview

Problem

Conventional online service data processing methods require users to log into multiple servers, leading to inefficient network resource usage and a tedious order placement process, especially when users attempt to enjoy member benefits, as they need to repeatedly interact with different servers to access and select service data information.

Innovation Solution

A service data processing method and device that allows an information server to determine second record information about a user from a service apparatus based on first record information, enabling one-way communication and direct service data processing without the need for users to log into multiple servers, thereby reducing interaction times and improving network efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users log into multiple servers to access service data information and enjoy member benefits, then users can access service data and enjoy member benefits, but the number of interactions with servers increases, wasting network resources and making the order placement process tedious

Engineering Contradiction:
Improveorder placement processVSAvoidinteraction times
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent introduces an information server as an intermediary between the user terminal and the service apparatus. The information server receives the service request from the user terminal, determines the user's record information, and then communicates with the service apparatus on behalf of the user. This intermediary approach allows the user to interact with only one server (the information server) while still accessing service data and enjoying member benefits from the service apparatus, thereby reducing the number of direct interactions required.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the server functions into two parts: the information server handles user authentication and request routing, while the service apparatus handles service data provision and order processing. This segmentation allows the user terminal to send requests to a single information server, which then coordinates with the service apparatus in the background, reducing the user's interaction burden while maintaining system functionality.

Inventive Principle:
Principle #1Segmentation

2Adaptability or versatility

If users log into multiple servers to access service data information, then users can access service data, but network resources are wasted due to repeated interactions

Engineering Contradiction:
Improveservice data accessVSAvoidnetwork resources
Core Design Contradiction:
Adaptability or versatilityVSLoss of energy

Solution Approach 1:

The information server acts as a mediator that consolidates network communications. Instead of the user terminal establishing separate connections with multiple service apparatuses, all communication passes through the information server, which manages the interactions with service apparatuses on behalf of the user. This reduces redundant network traffic and optimizes resource utilization.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The information server provides universal access to multiple service apparatuses through a single interface. It can retrieve service data from different service apparatuses and present them to the user through a unified service request handling process, eliminating the need for the user terminal to interact with each service apparatus separately and reducing overall network resource consumption.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If the system requires users to log into service apparatus directly to enjoy member benefits, then users can enjoy member benefits, but the user terminal must repeat searching for service data information across multiple servers

Engineering Contradiction:
Improvemember benefitsVSAvoidserver interaction process
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The information server serves as a reliable intermediary that maintains user record information and coordinates with service apparatuses to ensure member benefits are properly applied. The user logs in once to the information server, which then handles the complex coordination with service apparatuses in the background, ensuring member benefits are reliably delivered without requiring the user to navigate multiple login processes.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The information server automatically retrieves and processes user record information from service apparatuses without requiring user intervention. Once the user logs in to the information server, the system automatically handles the authentication and data retrieval processes with service apparatuses, making the complex server interactions transparent to the user while ensuring member benefits are applied correctly.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11526926B2Service data processing method and device
Publication Date: 2022.12.13 ALIBABA GROUP HOLDING LTD
  • US11526926B2 patent drawing
  • US11526926B2 patent drawing
  • US11526926B2 patent drawing

AI summary

An information server determines, after receiving a service request from a user and based on first record information about the user registered with the information server, second record information about the user registered with a service apparatus providing selected service data information, which implements one-way communication of the record information about the user registered with the service apparatus to the information server. A subsequent information server may process service data by directly using the determined second record information about the user and the selected service data information. On the basis of ensuring that the user enjoys member benefits provided by the service apparatus, and without requiring the user to log into the information server and perform searching again, the number of times of interaction of the user with the server is reduced, and the user operation is simplified.