Inquiry Search Server Matching for Human Wisdom Access

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Solution Overview

Problem

Current search technologies are inefficient in accessing information and wisdom resources 'hidden' in people's brains, as they rely on computer databases and lack effective methods for acquiring knowledge from a wider social range, especially through voice communication.

Innovation Solution

An inquiry method and system that utilizes an inquiry search server to match inquiry requests with relevant information from other inquiry terminals, forming a target terminal group based on keywords, personal information, and real-time updates, enabling efficient sharing of knowledge and answers between users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional search technologies are used to access information, then computer data resources can be searched, but information and wisdom resources hidden in people's brains cannot be effectively accessed

Engineering Contradiction:
Improveinformation accessibilityVSAvoidsource diversity
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent introduces an inquiry search server as an intermediary system that bridges the gap between information seekers and knowledge holders. The server receives inquiry requests, matches them with relevant inquiry terminals containing wisdom resources, and facilitates communication, thereby enabling access to hidden human knowledge without requiring direct human-to-human interaction

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables multiple functions: it serves as an information retrieval mechanism, a knowledge sharing platform, and a communication facilitator. The inquiry terminals can both send inquiries and provide answers, making the system universally applicable for accessing diverse knowledge sources including human wisdom resources

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Speed

If voice communication technologies are applied to end-to-end real-time communication, then real-time communication is achieved, but it is inconvenient for acquiring information from a wider social range

Engineering Contradiction:
Improvecommunication speedVSAvoidsocial range
Core Design Contradiction:
SpeedVSAdaptability or versatility

Solution Approach 1:

The patent segments the communication process into distinct phases: inquiry request transmission, server processing, and answer delivery. This segmentation allows the system to operate asynchronously, enabling users to acquire information from a wider social range without requiring simultaneous real-time communication

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The inquiry search server acts as an intermediary that decouples the sender and receiver of information. Users can send inquiries and receive answers from a wider social range without direct real-time communication, maintaining convenience while expanding accessibility

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If people inquire of people nearby about information, then information can be obtained, but the efficiency is low

Engineering Contradiction:
Improveinformation acquisitionVSAvoidinquiry efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The patent replaces the mechanical process of physically approaching people nearby with an automated electronic system. The inquiry search server automatically matches inquiries with relevant terminals, eliminating the need for manual search and significantly improving efficiency

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service operation where the inquiry search server automatically processes requests, matches them with appropriate terminals, and facilitates communication without human intervention in the matching process, thereby improving efficiency

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP2849497B1Enquiry method and enquiry terminal
Publication Date: 2018.04.04 ZTE CORP
  • EP2849497B1 patent drawingFigure 1~2
  • EP2849497B1 patent drawingFigure 3~4

AI summary

The disclosure relates to the communication field and disclosures an inquiry method, an inquiry system, an inquiry search server and an inquiry terminal. The method includes that: after receiving an inquiry request from an inquiry terminal, an inquiry search server acquires a keyword related to the inquiry request, determines a given number of other inquiry terminals as a target inquiry terminal group according to the keyword and relevant information of the other inquiry terminals, and sends the inquiry request to each target inquiry terminal in the target inquiry terminal group. The disclosure enables the users of inquiry terminals to inquiry of each other about a question and to obtain a corresponding answer, which undoubtedly facilitates the operation of the users and contributes to promoting the technical solution of the disclosure, moreover, the disclosure truly pools the wisdom of the masses to achieve an excellent inquiry-and-answer effect.