Integrated Financial and Email Account System

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Financial services organizations do not provide integrated internet services for their customers, leading to difficulties in maintaining contact after leaving an employer or ISP, and free email accounts are limited with excessive solicitations.

Innovation Solution

A system and method that provides a member with an email account integrated with their financial account on an internet site, allowing access to both services with a single login, using a provider that offers financial services and email services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If employer provided email accounts are used, then employees have access to email service, but employees lose their email address when leaving the employer

Engineering Contradiction:
Improveemail address stabilityVSAvoidemployee mobility
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The financial services organization provides multiple services through a single account system, including email, financial account access, and internet services. This multi-functional approach allows employees to maintain a stable email address while accessing diverse services, reducing the need to change contact information when switching employers.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If ISP provided email accounts are used, then customers have access to email service, but customers lose their email address when changing ISPs

Engineering Contradiction:
Improveemail address stabilityVSAvoidservice switching complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent combines email service with financial services and internet access into a single integrated platform. This merging eliminates the need for separate ISP relationships and allows customers to maintain consistent email addresses while accessing multiple service types through one provider.

Inventive Principle:
Principle #5Merging (Combining)

3Ease of operation

If free on-line email accounts are used, then users have access to email service, but the accounts are limited in capabilities and link unwanted solicitations

Engineering Contradiction:
Improveemail access availabilityVSAvoidunwanted solicitations
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The financial services organization acts as an intermediary between users and the internet, providing a controlled environment for email access. This intermediary role allows the system to filter unwanted solicitations while maintaining full email capabilities, as the organization has the authority to manage and secure user accounts.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Productivity

If financial services organizations provide only financial services, then they maintain focused service delivery, but they do not provide other internet services for customers

Engineering Contradiction:
Improveservice delivery efficiencyVSAvoidservice range
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The financial services organization expands into a multi-service provider, offering email, financial account access, and various internet services through a single integrated platform. This universal approach allows the organization to maintain focused service delivery while significantly expanding the range of services available to customers.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS8429045B1System and method to provide an email account
Publication Date: 2013.04.23 UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
  • US8429045B1 patent drawing
  • US8429045B1 patent drawing
  • US8429045B1 patent drawing

AI summary

Disclosed are systems and methods to provide an email account. The systems and methods provide techniques wherein an email account is provided by a provider to a member, the system having at least one subsystem to provide a financial account for the member, provide an email account to the member, and integrate the financial account and the email account on an Internet site, thereby allowing the member to have access to the email account and the financial account on the Internet site.