Integrated Message Management for Voice and Text via AI

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Solution Overview

Problem

Conventional smartphones lack an integrated system for managing voice call and text message information simultaneously, limiting users' ability to execute additional functions related to these communications.

Innovation Solution

A mobile device with a voice call management part, text message management part, integrated message management unit, and artificial intelligence agent that monitors, processes, and provides additional functions by analyzing voice call and text message information to generate integrated message information and user interfaces.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If voice call application and text message application are executed independently, then each application can manage its own information separately, but voice call information and text message information cannot be managed at once and additional functions cannot be executed

Engineering Contradiction:

ImproveIntegrated management of voice call and text message informationVSAvoidSystem structure with multiple independent applications

Core Design Contradiction:

Ease of operationVSDevice complexity

Solution Approach 1:

The patent combines voice call information and text message information into a single integrated message management interface. The message management unit aggregates communication data from both voice and text applications, presenting them in a unified view that allows simultaneous management of multiple communication types through one interface rather than requiring separate applications.

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The integrated message management unit serves multiple functions: it manages voice call information, text message information, and enables additional functions such as schedule management. This multi-functional approach allows a single system to replace multiple independent applications while providing enhanced capabilities beyond what individual applications could offer separately.

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If conventional voice call and text message applications are used, then basic receiving and transmitting functions are provided, but additional functions in association with voice calls and text messages cannot be executed

Engineering Contradiction:

ImproveAdditional functions associated with voice calls and text messagesVSAvoidIndependent application architecture

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The message management unit is designed to provide not only basic information management but also additional functions such as schedule management. By analyzing communication information and enabling contextual actions, the system transforms a simple communication manager into a multi-functional assistant that can perform various tasks based on the type and content of communications received.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Solution Approach 2:

The artificial intelligence agent acts as an intermediary that analyzes communication information and triggers appropriate additional functions. This mediator layer processes the raw communication data and coordinates with the additional function execution unit to implement contextual actions, such as creating schedules from meeting requests in messages or calls.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Loss of information

If multiple independent applications are used for voice calls and text messages, then each application can be optimized for its specific function, but user interface integration and unified management are lacking

Engineering Contradiction:

ImproveUnified view of communication informationVSAvoidSwitching between multiple applications

Core Design Contradiction:

Loss of informationVSEase of operation

Solution Approach 1:

The system merges voice call information and text message information into a single integrated display interface. This consolidation allows users to view all communication information in one place, eliminating the need to switch between separate applications and ensuring no communication information is lost or overlooked due to application fragmentation.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS10375224B2System, a computer readable medium, and a method for providing an integrated management of message information

Publication Date: 2019.08.06 NHN ENTERTAINMENT

AI summary

A mobile device providing integrated management of message information and service provision through artificial intelligence is disclosed. The mobile device includes an integrated message management unit comprising a message monitoring unit configured to monitor voice call information and text message information in association with the voice call management part and the text message management part, a message information managing unit configured to generate integrated message information, which is to be provided to a user, based on the voice call information and the text message information, an interface managing unit configured to generate an integrated message management user interface displaying the integrated message information, and an artificial intelligence agent analyzing the voice call information and the text message information and providing a service associated with at least one additional function in association with the additional function process part based on the analyzed result.