Integrated Transaction Hub for Vehicle Purchase

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Solution Overview

Problem

The process of purchasing a vehicle or other expensive items is often stressful due to the lack of objective information and unequal negotiation positions between buyers and sellers, leading to uncertainty about getting the best deal.

Innovation Solution

An integrated transaction interface and platform that centralizes information from various data services, providing a user-friendly hub to manage the multi-stage purchase process, including financing, insurance, and vehicle search, with dynamic interface elements reflecting the status of each stage, guiding users through the process efficiently.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional separate interfaces are used for each transaction stage, then each interface can be specialized for its specific function, but the overall system complexity increases and user navigation becomes more difficult

Engineering Contradiction:
Improvespecialization of each interface for specific functionVSAvoidoverall system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines multiple separate transaction interfaces (vehicle search, financing, insurance, negotiation) into a single integrated hub interface. This unified interface displays all transaction stages simultaneously with visual indicators showing completion status of each stage, allowing users to navigate efficiently without switching between multiple separate systems while maintaining specialized functionality for each transaction type.

Inventive Principle:
Principle #5Merging (Combining)

2Ease of manufacture

If multiple separate interfaces are provided for different transaction stages, then each interface can handle its specific tasks, but the time and resources required to navigate between them increase

Engineering Contradiction:
Improvehandling of specific tasksVSAvoidtime to navigate between interfaces
Core Design Contradiction:
Ease of manufactureVSLoss of time

Solution Approach 1:

The integrated hub interface consolidates access to all transaction stage interfaces in one location. Users can view and access vehicle search results, financing options, insurance quotes, and negotiation tools from a single dashboard without needing to switch between separate applications or websites, significantly reducing navigation time and resource expenditure.

Inventive Principle:
Principle #5Merging (Combining)

3Loss of information

If comprehensive transaction information is provided to buyers, then buyers can make informed decisions, but the complexity of presenting and managing this information increases

Engineering Contradiction:
Improveavailability of objective informationVSAvoidcomplexity of presenting information
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The hub interface segments comprehensive transaction information into distinct visual modules corresponding to each transaction stage (vehicle search, financing, insurance, negotiation). Each stage is represented by a separate interface element with its own visual indicator, allowing users to access detailed information for each aspect while the overall presentation remains organized and manageable through the unified hub structure.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11328345B1System, method, and non-transitory computer-readable media for integrated transactions
Publication Date: 2022.05.10 UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
  • US11328345B1 patent drawing
  • US11328345B1 patent drawing
  • US11328345B1 patent drawing

AI summary

An integrated platform and associated interface(s) facilitate a transaction, such as a purchase of a vehicle or other item. The platform integrates information of multiple types received from various sources. Such information may be associated with a transaction, or possible future transaction, to purchase an item such as a vehicle. For example, the platform may receive and integrate information regarding user vehicle preferences, financing for the vehicle, insurance to cover the vehicle, total cost of ownership for the vehicle, prior vehicle trade-in information, dealer availability and price comparison information, user budget analysis, and/or other information. The platform presents information through interface(s), which are accessible through interface elements that each corresponds to a stage in the process to select and purchase an item. The displayed characteristics of each element are changeable to reflect the current status of the stage corresponding to the element.