Integration Service API Translation for Software Systems

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Solution Overview

Problem

Software developers face significant time and resource challenges when creating integrations between software systems and external services, as they need to write extensive code to translate communications through APIs, which is time-consuming and often beyond their capabilities.

Innovation Solution

An integration service facilitates interactions by receiving requests through its API, translating data into formats suitable for external APIs, and managing responses, allowing third-party developers to perform integrations between software systems and external services, including pull and push operations, while being stateless and user-configurable.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If developers write extensive code to translate communications through APIs, then integration functionality is achieved, but development time and resource consumption increase significantly

Engineering Contradiction:
Improveintegration functionalityVSAvoiddevelopment time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent introduces an integration service as an intermediary component between the software platform and external services. This integration service handles the complex API translation and communication protocols, allowing developers to interact with external services through simplified interfaces while the integration service manages the complexity of format translation and protocol adaptation.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The integration service is designed as a universal component that can handle multiple external services and various communication protocols through a single unified interface. This multi-functional approach allows the same integration service to work with different external services (messaging applications, social networking platforms, etc.) without requiring separate custom code for each service.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If developers write extensive code to translate communications through APIs, then integration functionality is achieved, but resource consumption increases

Engineering Contradiction:
Improveintegration functionalityVSAvoidcode complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The integration service acts as a mediator that encapsulates the complex translation logic and communication protocols. Instead of developers writing extensive translation code, the integration service handles all format conversions, authentication, and protocol adaptations, significantly reducing the code complexity developers need to manage.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The integration service is designed to automatically handle translation and communication without requiring manual intervention or complex configuration by developers. The service self-manages the translation processes, error handling, and service-specific protocols, reducing the burden on developers and simplifying the overall system architecture.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If the integration service translates data between different API formats, then compatibility with external services is improved, but processing time increases

Engineering Contradiction:
ImproveAPI compatibilityVSAvoidrequest processing speed
Core Design Contradiction:
Adaptability or versatilityVSSpeed

Solution Approach 1:

The integration service performs preliminary actions by pre-configuring translation rules, authentication mechanisms, and communication protocols for various external services. This advance preparation allows the service to quickly translate and process requests without performing complex translations in real-time, thereby maintaining both compatibility and processing speed.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10721331B2Using an integration service to facilitate interactions between software systems
Publication Date: 2020.07.21 ZENDESK INC
  • US10721331B2 patent drawing
  • US10721331B2 patent drawing
  • US10721331B2 patent drawing

AI summary

The disclosed embodiments provide a system that uses an integration service to facilitate access to an origin service. During operation, the integration service receives a request service from a software platform, wherein the request is made through an integration service application programming interface (API) provided by the integration service. In response to the request, the integration service makes a corresponding request to the origin service, wherein the corresponding request is made through an origin service API provided by the origin service, and wherein making the corresponding request involves translating data received through the integration service API into a format suitable for the origin service API.