Intelligent Mailing Cabinet Article Sensing for Adaptive Mailing Services
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Solution Overview
Problem
Existing intelligent express cabinets suffer from information mismatch between online ordering and actual mailing operations, leading to user complaints and abnormal mailing issues. Additionally, they have limitations in handling special articles like fragile items, restricting their application scenarios.
Innovation Solution
A mailing method and apparatus that integrate with intelligent mailing cabinets, allowing users to send an opening instruction to the cabinet, acquire article information using cameras and sensors, generate recommended service information based on the article type, and adjust this information to determine the appropriate mailing service, thereby enabling seamless and accurate mailing operations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users fill in information through WeChat applet or official website to place an order before mailing, then the ordering process is completed, but information mismatch occurs between online operation and actual mailing
Solution Approach 1:
The system enables the mailing cabinet itself to automatically acquire article information through image recognition and weight sensing, eliminating the need for manual online ordering. The cabinet performs self-service information collection, ensuring data consistency without requiring users to separately fill out order forms on external platforms.
Solution Approach 2:
The patent merges the ordering function with the mailing cabinet operation by integrating image recognition, weight sensing, and service recommendation modules directly into the cabinet. This consolidation eliminates the separation between online ordering and physical mailing, ensuring information consistency throughout the process.
2Ease of operation
If the intelligent mailing cabinet uses fixed mailing processes, then the operation is simple, but it has limitations in handling special articles like fragile items
Solution Approach 1:
The system dynamically adjusts the mailing process based on the detected article type. Through image recognition and weight sensing, the cabinet identifies special articles (e.g., fragile items, liquids) and automatically selects appropriate mailing services and packaging requirements, making the process adaptive rather than fixed.
Solution Approach 2:
The patent changes the parameters of the mailing process based on article characteristics. Different articles trigger different service parameters (e.g., packaging materials, handling instructions, insurance options), allowing the cabinet to handle diverse article types while maintaining operational simplicity through automated parameter selection.
3Device complexity
If the intelligent mailing cabinet acquires article information manually, then the process is simple, but information accuracy and completeness are reduced
Solution Approach 1:
The patent replaces manual information acquisition with automated optical and sensing systems. Image recognition cameras capture article visuals, weight sensors measure mass, and liquid detection devices identify fluid contents. This substitution of mechanical/manual processes with electronic sensing systems significantly improves information accuracy and completeness.
Solution Approach 2:
The system introduces intermediary devices (cameras, weight sensors, liquid detectors) that mediate between the article and the control system. These intermediaries automatically capture and transmit article information, eliminating manual intervention while ensuring accurate and complete data collection for subsequent processing.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
This solution addresses the issue of information mismatch by allowing real-time acquisition and verification of article information, enhances user experience by providing tailored mailing services for different articles, and expands the cabinet's application scenarios to include special items.
Implementation Method 1
controlling a camera of the intelligent mailing cabinet to take a picture of the article to be mailed to obtain the picture of the article to be mailed
Implementation Method 2
weighing the article to be mailed using a weight sensor of the intelligent mailing cabinet and obtaining weight information of the article to be mailed
Data Source
AI summary
The present invention relates to the technical field of computers. Disclosed are a mailing method and a mailing apparatus. An embodiment of the method comprises: in response to a mailing request from a user, sending an open instruction to an intelligent mailing cabinet, controlling an article placement region of the intelligent mailing cabinet to open, and acquiring article information of an article to be mailed already placed inside the article placement region; generating recommended service information according to the acquired article information, and sending the recommended service information to the intelligent mailing cabinet, such that the intelligent mailing cabinet displays the recommended service information; and in response to the user making an adjustment to the recommended service information, determining mailing service information corresponding to the article, and controlling the intelligent mailing cabinet to perform a mailing operation with respect to the article according to the mailing service information.