Intelligent Message Processor Component for Automated Email Filing

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Solution Overview

Problem

Users of communication devices face inefficiencies in managing high volumes of electronic messages, as they must manually search and move emails and attachments to desired folders, which is time-consuming and labor-intensive.

Innovation Solution

An intelligent message processing system that includes an intelligent message processor component (IMPC) and user interface (IMPUI), which automatically identifies desired file folders based on keywords or keyphrases in messages, allowing users to archive messages and related content with minimal user intervention, such as a single click.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual message processing is used, then user control over message organization is maintained, but time consumption and labor intensity increase significantly

Engineering Contradiction:

Improvemessage processing efficiencyVSAvoidtime spent on searching and moving messages

Core Design Contradiction:

ProductivityVSLoss of time

Solution Approach 1:

The system enables messages to automatically organize themselves into appropriate folders through intelligent analysis of message content, attachments, and metadata. The IMPC autonomously performs classification, filing, and organization tasks without requiring manual user intervention, thus resolving the contradiction between maintaining user control and reducing time consumption.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The patent replaces the mechanical manual process of searching, locating, and moving messages with an automated intelligent message processing component. This component uses electronic analysis and classification algorithms to automatically file messages, eliminating the need for manual drag-and-drop operations and significantly improving productivity while reducing time loss.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If automated message processing is implemented, then time consumption is reduced, but system complexity increases

Engineering Contradiction:

Improvemessage processing speedVSAvoidcomplexity of message processing system

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The patent introduces an intelligent message processing component as an intermediary between the email client and the folder structure. This mediator automatically analyzes incoming messages, determines appropriate destinations, and performs filing operations, thereby achieving high-speed automated processing without requiring complex changes to the underlying system architecture.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The IMPC is designed as a universal component that can handle multiple message types, attachments, and classification criteria through a single integrated system. By consolidating various processing functions into one multi-functional component, the system achieves high productivity without proportionally increasing overall system complexity.

Inventive Principle:

Principle #6Universality (Multi-functionality)

3Ease of operation

If manual filing of attachments and links is required, then precise control over file organization is maintained, but user time and effort are significantly consumed

Engineering Contradiction:

Improveease of saving attachments and linksVSAvoidtime spent on saving each attachment and link

Core Design Contradiction:

Ease of operationVSLoss of time

Solution Approach 1:

The system enables attachments and links to be automatically filed into appropriate folders based on their content and context. The IMPC analyzes each attachment and link, determines the most suitable destination folder, and saves them automatically without requiring manual user intervention, thus making the operation extremely easy while eliminating time consumption.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The patent combines the processing of messages, attachments, and links into a single unified automated operation. When a message is filed, its attachments and links are simultaneously processed and saved to appropriate locations in one integrated action, eliminating the need for separate manual filing operations and significantly reducing user time and effort.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS10423696B2Intelligent message processing

Publication Date: 2019.09.24 AT&T INTELLECTUAL PROPERTY I L P

AI summary

Techniques facilitate intelligent message processing of messages. With regard to a message, an intelligent message processor component (IMPC) can intelligently identify a desired file folder and archive the message in the folder in response to as little as one user interface (UI) control manipulation (e.g., click), when the intelligent message processor UI (IMPUI) is activated. When the IMPUI is activated, the IMPC automatically parses the message and identifies, or allows the user to identify, a keyword/phrase in the message. The IMPC automatically identifies the desired folder based on the identified keyword/phrase, and the user can click on the identified keyword/phrase to store the message in the identified file folder. The IMPUI also can comprise other UI controls that can, e.g., forward a message to another user, archive the message or related attachment in a remote storage destination, perform a customized message process, etc.