Intelligent Operations Interface for Worker Task Tracking

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Solution Overview

Problem

Supervisors face challenges in efficiently tracking and managing the performance of multiple workers and equipment across various tasks, with existing user interfaces being cumbersome and lacking dynamic, intuitive navigation and real-time status indicators.

Innovation Solution

A computer-implemented method and apparatus that displays task and worker status indicators in real-time, using sensors to track task completion and generate impact scores, integrated with a user interface that allows for dynamic navigation and comprehensive task management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional user interfaces are used to track worker performance, then the system structure is simple, but the productivity and monitoring capability are insufficient

Engineering Contradiction:
Improveworker performance tracking efficiencyVSAvoiduser interface complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The user interface is segmented into multiple hierarchical levels: a summary view showing overall operational status, and detailed views accessible through selection of specific features. This segmentation allows supervisors to quickly assess general performance without being overwhelmed by detailed data, while still providing access to comprehensive information when needed.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The interface transitions from static displays to dynamic, interactive views. When a supervisor selects a specific feature (such as a particular worker or task), the system dynamically generates and displays customized detailed views with relevant status indicators and performance metrics, adapting the information presentation to the user's specific needs.

Inventive Principle:
Principle #15Dynamics

2Measurement precision

If detailed tracking of multiple workers is implemented, then the measurement precision improves, but the ease of operation deteriorates

Engineering Contradiction:
Improvetask completion tracking accuracyVSAvoiduser navigation ease
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The system segments the monitoring function into automated sensor-based tracking and manual verification components. Sensors automatically capture task completion data with high precision, while the interface presents this data in manageable, segmented views that are easy to navigate, reducing the operational burden on supervisors.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system implements self-service monitoring through automated sensor detection that independently tracks and records worker task completion without requiring manual data entry or complex user interactions. The interface automatically updates status indicators based on sensor data, eliminating the need for supervisors to manually track each worker's performance.

Inventive Principle:
Principle #25Self-service

3Loss of information

If real-time status indicators are added to the interface, then the information completeness improves, but the device complexity increases

Engineering Contradiction:
Improvetask status information completenessVSAvoidinterface element complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

Multiple status indicators (task completion status, worker availability, equipment status) are merged into a unified hierarchical display structure. Related indicators are combined into cohesive views that can be expanded or collapsed, allowing comprehensive information presentation without creating a cluttered, complex interface.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The interface dynamically adjusts the display of status indicators based on user selection and context. When a supervisor selects a specific feature, the system dynamically generates customized views that display only the most relevant status indicators for that context, rather than displaying all possible indicators simultaneously, thus maintaining information completeness while managing interface complexity.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS12450531B2Intelligent user interface and application for operations management
Publication Date: 2025.10.21 UNITED PARCEL SERVICE OF AMERICAN INC
  • US12450531B2 patent drawing
  • US12450531B2 patent drawing
  • US12450531B2 patent drawing

AI summary

A first feature is displayed within a first view of a user interface. A first selection of the first feature is configured to display a first set of identifiers corresponding to one or more tasks. A second feature is displayed within the first view of the user interface. A second selection of the second feature is configured to display a second set of identifiers corresponding to a set of workers. Each worker of the set of workers is associated with the one or more tasks and a first time that the one or more tasks are scheduled to be completed by. A set of status indicators are displayed. Each status indicator of the set of status indicators indicates whether the one or more tasks have been completed by the first time for the each worker of the set of workers based at least in part on the associating.