Interaction Lead Generation for Accurate Financial User Targeting

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Solution Overview

Problem

Current systems fail to effectively target users likely to change their financial service preferences due to limited access to comprehensive user data and inefficient marketing methods, leading to unsatisfactory campaign success rates and poor agent performance analysis.

Innovation Solution

An integrated system utilizing a computer with processor and memory to generate interaction leads from user data, analyze active leads, and transmit them to agent devices for targeted marketing, enhancing interaction tools and tracking performance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional databases and direct mailing methods are used for marketing, then comprehensive user data can be stored and accessed, but the marketing campaigns fail to effectively target users likely to change their financial service preferences

Engineering Contradiction:
Improveuser targeting accuracyVSAvoidcampaign success rate
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The system segments the user base by analyzing transaction data, account types, and behavioral patterns to identify specific groups of users who are most likely to change their financial service preferences. This segmentation enables targeted marketing campaigns rather than broad unsubordinated mailing, directly improving targeting accuracy and campaign effectiveness.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary analysis of user data before marketing campaigns to generate prospect lists in advance. By pre-identifying users likely to respond to specific financial products or services, the system ensures that marketing efforts are directed at the most promising leads, thereby improving both targeting precision and campaign success rates.

Inventive Principle:
Principle #10Preliminary action

2Loss of information

If comprehensive user data from multiple sources is collected, then a complete overview of user financial habits is available, but the data becomes too massive to be fully used for organized campaigns

Engineering Contradiction:
Improveuser information completenessVSAvoiddata processing complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system extracts only the most relevant features and data elements from the comprehensive user database that are predictive of user behavior changes. By focusing on key indicators such as transaction patterns, account types, and demographic factors, the system reduces data complexity while maintaining the ability to identify high-value prospects for targeted campaigns.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system performs preliminary processing and filtering of comprehensive user data to pre-identify patterns and generate prospect lists before campaigns begin. This advance processing transforms the massive raw data into manageable, actionable insights, reducing the complexity of real-time data analysis while preserving complete user information for reference.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If manual lead identification and distribution methods are used, then agent performance can be tracked, but the process is inefficient and fails to accurately identify users open to change

Engineering Contradiction:
Improvelead identification accuracyVSAvoidlead generation time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system replaces manual lead identification and distribution processes with automated computer-based analysis and generation of prospect lists. By using algorithms to analyze user data and identify leads, the system dramatically improves identification accuracy while reducing the time required to generate and distribute leads to agents, eliminating the inefficiencies of manual methods.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS20250356384A1System for improving distributed network data flow efficiency by generating interaction leads
Publication Date: 2025.11.20 TRUIST BANK
  • US20250356384A1 patent drawing
  • US20250356384A1 patent drawing
  • US20250356384A1 patent drawing

AI summary

Systems, apparatuses, and methods that improve network data flow efficiency by generating interaction leads. In various embodiments, the system provides at least one database containing user data, which is searched to generate at least one active lead from the user data. The system provides at least one interaction lead based upon analysis of the at least one active lead. The at least one interaction lead is transmitted to an agent device.