Interaction-Weighted Organizational Visualization for Decision Accuracy

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Solution Overview

Problem

Conventional organizational structures and analytical methods are limited in providing accurate insights into employee interactions and relationships, leading to inefficient decision-making processes, particularly in tasks like promotions, policy implementation, and employee retention.

Innovation Solution

A system that tracks and analyzes various types of organizational interactions to create a visual representation of the organization's structure based on interaction data, allowing for a more accurate depiction of information flow and decision-making processes, and uses this data to inform organizational planning and employee management decisions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If conventional organizational structures based on reporting hierarchy are used, then the reporting structure is clearly defined, but the actual information flow and expertise distribution are misrepresented

Engineering Contradiction:
Improveaccuracy of organizational representationVSAvoidcomplexity of organizational representation
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the organizational representation into multiple dimensions: traditional reporting hierarchy and interaction-based relationships. By separating these concerns, the system can maintain clear reporting structures while adding interaction data layers to show actual information flow and expertise distribution without conflating the two perspectives.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent adds a new dimension to organizational representation by incorporating interaction data (communications, collaborations, information exchange) alongside the traditional hierarchical dimension. This multi-dimensional approach reveals actual expertise distribution and information flow patterns that are invisible in conventional single-dimensional org charts.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Adaptability or versatility

If statistical analysis of coarse metrics (sick days, productivity metrics) is used, then at-risk employees can be identified, but specific operational decisions (promotions, task selection, retention) cannot be made

Engineering Contradiction:
Improveapplicability to different decision typesVSAvoidspecificity of employee evaluation
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The patent creates a universal interaction analysis framework that can serve multiple decision-making functions simultaneously. The same interaction data infrastructure supports diverse applications including promotion decisions, task selection, retention analysis, and policy implementation, replacing the need for separate coarse statistical analyses with a single versatile system.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent transforms the evaluation parameters from coarse statistical metrics (sick days, aggregate productivity) to fine-grained interaction parameters (communication patterns, collaboration frequency, information flow). This parameter transformation enables both broad adaptability across decision types and high precision for specific employee evaluations.

Inventive Principle:
Principle #35Parameter changes

3Loss of information

If interaction data is collected and analyzed, then accurate insights into employee relationships and information flow are obtained, but data processing complexity increases

Engineering Contradiction:
Improvecompleteness of organizational insightsVSAvoidcomplexity of data processing system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent introduces interaction data as an intermediary layer between the traditional organizational structure and decision-making processes. This intermediary captures actual information flow and relationship patterns, mediating between the formal hierarchy and the nuanced realities of employee interactions, thereby reducing information loss without requiring complete system redesign.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10867269B2System and methods for processing information regarding relationships and interactions to assist in making organizational decisions
Publication Date: 2020.12.15 NETSUITE INC
  • US10867269B2 patent drawing
  • US10867269B2 patent drawing
  • US10867269B2 patent drawing

AI summary

A system and methods for generating an interaction-weighted visualization of an organization or group, with the relationships between members being based on or weighted by the amount, type, degree, or significance of interactions between them and the flow of communications between members, etc. In some embodiments, this may have the form of a tree structure with nodes representing employees being connected by branches. The size, color, or number of branches may indicate characteristics of the interactions between the connected nodes (e.g., the frequency, importance, or topic of the interactions, etc.). For some purposes this provides a more accurate and realistic view of how information and communications move within an organization. It may also be used to provide insight into the strength of certain relationships, the degree of involvement of certain people or groups in implementing policies or in making decisions, or the relative importance of certain communication channels.