Interactive 3D Seating Charts for Venue Ticketing
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Solution Overview
Problem
Conventional ticketing websites lack detailed and interactive seating charts that provide users with essential information for informed seat selection, such as quality and location relative to other venues, limiting the ability to make informed purchasing decisions.
Innovation Solution
A ticketing system incorporating a database for event and venue information, a search unit for real-time seat availability, and a charting unit for generating interactive three-dimensional seating charts, allowing users to select and purchase seats remotely through a web-based application.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional seating charts are provided on ticketing websites, then users can view seat locations, but the charts fail to provide comprehensive information about seat quality and location relative to other venues
Solution Approach 1:
The patent transitions from conventional two-dimensional seating charts to three-dimensional immersive virtual reality environments. This dimensional change allows users to perceive seat quality, location, and venue context simultaneously by navigating through a realistic 3D representation of the venue, thereby providing comprehensive seat information without increasing interface complexity.
Solution Approach 2:
The patent creates a virtual copy of the physical venue in three-dimensional space, complete with accurate representations of seating arrangements, stage positions, and venue architecture. This virtual replica allows users to explore seat locations and quality characteristics interactively, providing complete venue context without requiring users to visit the physical location.
2Reliability
If detailed venue and seating information is provided to enable informed seat selection, then users can make better purchasing decisions, but the system complexity and data requirements increase
Solution Approach 1:
The patent pre-processes and structures venue data, seating arrangements, and spatial relationships before users access the system. The three-dimensional virtual environment is pre-built with all relevant venue information embedded, allowing users to immediately explore and evaluate seats without the system needing to perform complex real-time calculations during the selection process.
Solution Approach 2:
The patent introduces a virtual reality environment as an intermediary layer between the user and the actual venue. This intermediary provides a simplified yet comprehensive interface that translates complex venue data into intuitive visual representations, allowing users to assess seat quality and location without directly interacting with raw data or complex system parameters.
3Ease of operation
If users can remotely access and interact with seating charts through a website, then accessibility is improved, but the ability to fully experience seat locations and quality is limited
Solution Approach 1:
The patent delivers three-dimensional immersive experiences through web-based access, allowing remote users to navigate and explore venue spaces with the same spatial awareness as if physically present. The 3D virtual environment preserves all spatial context information including seat locations, venue layout, and relative positioning, while maintaining the convenience of remote access through standard web browsers.
Data Source
AI summary
Ticketing systems and methods, as well as related computer product programs, provide efficient and user-friendly seat selection by incorporating realistic seating charts. An advantageous ticketing system may include data related to a physical layout of a venue. The ticketing system may generate a three-dimensional model of the venue, from which one or more seating charts may in turn be generated. A user may search the ticketing system for seats based on customized user search parameters, which may include searching across multiple performances. In response to the user search, the ticketing system may provide an interactive three-dimensional seating chart depicting a relatively accurate seat layout based on the venue data. The user may manipulate the seating chart to view the venue from various perspectives, and the user may select seats from the seating chart. Other embodiments of the ticketing system are also disclosed herein.