Interactive Avatar for Instant Email Context Retrieval
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Solution Overview
Problem
Traditional electronic messaging systems make it difficult for users to quickly obtain additional details or information about received email messages, lacking immediate access to background information or context.
Innovation Solution
An email messaging system that embeds an avatar allowing recipients to submit queries directly, which are parsed and answered by a remote server device accessing the sender's mailbox, using various communication protocols and search algorithms to provide instant responses.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If traditional email messaging is used, then message delivery is simple and reliable, but users cannot quickly obtain additional details or background information about received emails
Solution Approach 1:
An avatar server acts as an intermediary between the email receiver and the sender's mailbox. The avatar embedded in the received email serves as a mediator that allows recipients to submit queries without directly contacting the sender, while the avatar server handles query processing and information retrieval from the sender's mailbox in the background.
Solution Approach 2:
The system enables self-service by allowing the recipient to independently query the sender's mailbox through the avatar interface. The avatar server automatically processes queries, retrieves relevant information from the sender's mailbox, and provides answers without requiring the sender's active participation or manual response.
2Loss of information
If an avatar system is added to enable instant queries, then information accessibility improves, but system complexity increases
Solution Approach 1:
The system segments functionality by separating the avatar interface from the query processing logic. The embedded avatar in emails provides a simple user interface, while the avatar server handles complex query processing and mailbox access operations separately, allowing each component to remain relatively simple while the integrated system provides advanced functionality.
Data Source
AI summary
Among other things, embodiments of the present disclosure relate to communicating via an avatar embedded in an email message. In some embodiments, the avatar can provide information associated with the email message.