Interactive Digital Receipts for Mobile Transactions
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Traditional paper receipts for payment transactions are inefficient and lack interactivity, failing to provide real-time transaction information and consumer engagement opportunities.
Innovation Solution
A payment service system that generates interactive digital receipts on mobile devices, collecting transaction information in real-time from various entities and allowing consumers to interact with the receipt, such as specifying tips or providing feedback, by maintaining a whitelist database of enrolled financial accounts.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If paper receipts are used for payment transactions, then transaction information can be provided to consumers, but the receipts lack interactivity and real-time engagement capabilities
Solution Approach 1:
The patent replaces physical paper receipts with digital receipts delivered to mobile devices. The digital receipt is a virtual copy that contains the same transaction information as the traditional paper receipt but enables additional interactive functionalities such as tipping, feedback submission, and promotional offer redemption, thereby resolving the contradiction between information delivery and interactivity.
Solution Approach 2:
The patent transforms the static paper receipt into a dynamic digital receipt that can be updated in real-time. The digital receipt system allows for real-time transaction information delivery, enables consumers to interact with the receipt after purchase, and provides merchants with immediate feedback capabilities, thus adding versatility while maintaining information integrity.
2Loss of time
If traditional batch processing is used for transaction authorization, then merchants can process multiple transactions efficiently, but consumers cannot receive real-time transaction information
Solution Approach 1:
The patent implements preliminary action by sending a preliminary authorization request to the issuer before completing the full transaction processing. This allows the consumer to receive real-time transaction information and interact with the digital receipt immediately, while the merchant's batch processing system continues to operate efficiently for final settlement, thus resolving the time loss without sacrificing productivity.
3Adaptability or versatility
If interactive features are added to digital receipts, then consumer engagement is enhanced, but system complexity increases
Solution Approach 1:
The patent introduces an intermediary payment service system that manages the complexity of interactive features. The intermediary handles communication between the consumer's mobile device and the merchant's system, managing digital receipt delivery, tip processing, feedback collection, and promotional offer redemption. This intermediary layer absorbs system complexity while providing enhanced consumer engagement capabilities.
Data Source
AI summary
Disclosed are systems and methods for receiving from a merchant, one or more parameters for digital receipts to be generated for transactions, wherein the one or more parameters specify at least one or more interactive content of the digital receipts; receiving transaction information corresponding to a financial transaction including at least a payment amount; generating an interactive digital receipt for the financial transaction based on at least the one or more parameters and the payment amount, the interactive digital receipt having one or more interactive elements configured to receive digital inputs when displayed on a user interface; configuring a corresponding user interface of a portable device to display the interactive digital receipt to enable an interaction of a corresponding user with the interactive digital receipt; receiving an input indicative of at least one interaction with the interactive digital receipt; and processing the payment amount for the financial transaction.