Interactive Facility Displays for Context-Aware Targeted Messaging

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Solution Overview

Problem

Existing systems face challenges in providing contextualized information to targeted individuals within facilities using interactive media displays, such as tintable windows, due to difficulties in determining the availability and capabilities of devices and the contextual circumstances of personnel.

Innovation Solution

A method and system that enable content managers to access and interact with various interactive devices in a facility, using digital interfaces to provide personalized content based on preferences and contextual data, through a network coupled with sensors and transceivers, allowing for targeted stimuli dissemination.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If interactive media displays are deployed in facilities to provide information to personnel, then information dissemination capability is improved, but the ability to provide contextualized and targeted information deteriorates due to difficulty in determining device availability and personnel context

Engineering Contradiction:
Improveinformation dissemination capabilityVSAvoidcontextualized information delivery
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system implements feedback mechanisms by continuously collecting contextual data from sensors, device status information, and personnel data, then using this feedback to dynamically adjust and personalize content delivery. The content manager receives feedback about device availability and personnel context to optimize information dissemination targeting specific individuals in specific locations.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary actions by pre-establishing device databases with availability and capability information, and contextual databases with personnel preferences and contextual data before information dissemination occurs. This advance preparation enables rapid, personalized content delivery without real-time processing delays.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If personalized content is delivered to target personnel based on preferences and context, then engagement and relevance are improved, but system complexity increases due to multiple databases and contextual analysis requirements

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidsystem architecture complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments information storage and processing into distinct modular components: a device database for device-specific information, a contextual database for personnel and environmental data, and a content manager that coordinates between them. This segmentation reduces overall system complexity by creating manageable, independent modules with clear interfaces.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The content manager acts as an intermediary between the databases and the interactive media displays, simplifying the system architecture by centralizing the logic for selecting and delivering personalized content. This mediator handles the complexity of contextual analysis and device capability matching, shielding the rest of the system from these complexities.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If device databases and contextual databases are implemented to enable targeted messaging, then information accuracy and relevance are improved, but data management complexity and access requirements increase

Engineering Contradiction:
Improveinformation targeting accuracyVSAvoiddata management complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The content manager serves multiple functions simultaneously: it manages device database information, accesses contextual database data, analyzes personnel preferences, determines device availability, and coordinates content delivery to multiple displays. This multi-functionality reduces data management complexity by consolidating these tasks into a single system component.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20240329484A1Targeted messaging in a facility
Publication Date: 2024.10.03 VIEW OPERATING CORP
  • US20240329484A1 patent drawing
  • US20240329484A1 patent drawing
  • US20240329484A1 patent drawing

AI summary

A digital interface allows a content manager and/or content provider to couple to an interactive device (e.g., transparent media display coupled to a tintable window) in a facility, and engage with target personnel in a digital experience. The content may be personalized for the target personnel interacting with the interactive device, and may include a message such as an advertisement.