Interactive Email Wrappers for Cross-Client Action Compatibility
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Solution Overview
Problem
Conventional text-based electronic mails lack interactivity and user engagement, and current interactive electronic mails face inconsistencies due to varying rendering capabilities and security protocols across different mail clients, hindering widespread adoption.
Innovation Solution
A computer-implemented system generates interactive actionable electronic mails using accelerated mobile pages (AMP), adaptive cards, and hypertext markup language (HTML) frameworks, ensuring compatibility across diverse mail clients by dynamically selecting the most suitable wrapper based on client capabilities and incorporating fallback mechanisms.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If current interactive electronic mails are used to enable real-time updates and actions within emails, then user engagement and interactivity are improved, but compatibility across diverse electronic mail clients deteriorates due to varying rendering capabilities and security protocols
Solution Approach 1:
The system dynamically changes the rendering parameters by detecting the email client's capabilities and selecting appropriate wrapper types (AMP, adaptive cards, or HTML). This allows the same email content to be rendered differently across various clients, maintaining interactivity where supported while ensuring basic compatibility elsewhere.
Solution Approach 2:
The email rendering system is segmented into multiple wrapper types, each optimized for different client capabilities. The system divides the rendering task into separate handling paths for AMP emails, adaptive cards, and traditional HTML emails, allowing selective application based on client support.
2Adaptability or versatility
If standardized support for interactive elements is implemented across diverse electronic mail clients, then compatibility is improved, but the complexity of the system increases due to need to support multiple rendering frameworks
Solution Approach 1:
The system introduces an intermediary layer consisting of different wrapper types that mediate between the email content and various email clients. These wrappers translate and adapt the content according to client capabilities, shielding the core system from the complexity of direct client variations.
Solution Approach 2:
The email sending system is designed to perform multiple functions by supporting different wrapper types through a unified interface. The same system can generate and send AMP emails, adaptive cards, or traditional HTML emails depending on the recipient's client capabilities, eliminating the need for separate systems for each format.
Data Source
AI summary
A computer-implemented method for generating interactive actionable electronic mails, is disclosed. The computer-implemented method includes: receiving first inputs from first electronic devices associated with first users; determining types of electronic mail wrappers based on the first inputs received from the first electronic devices; generating the electronic mail wrappers based on accelerated mobile pages (AMP), adaptive cards, and hypertext markup language (HTML) frameworks; sending the interactive actionable electronic mails including the electronic mail wrappers based on cloud-based electronic mail sending services supporting first protocols; providing an output of the interactive actionable electronic mails with the electronic mail wrappers, to the first users on user interfaces associated with the first electronic devices; and updating databases in real-time based on second inputs, in response to the interactive actionable electronic mails with the generated electronic mail wrappers, received from second electronic devices associated with second users.