Interactive Multimodal Messaging System for Mobile Devices
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Solution Overview
Problem
Current mobile communication services lack interactive and dynamic content in voice calls, text messages, and multimedia messages, limiting user engagement and interactivity, especially when recipients miss calls or receive static voicemail messages.
Innovation Solution
A system and method enabling recipients to interact with interactive multimodal messages on their mobile devices, combining voice, text, and multimedia content, allowing users to create, send, and receive messages with dynamic content, including options for service information and billing, using client applications and servers for message creation, storage, and notification.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If traditional text messages are used for communication, then the message can be sent asynchronously without requiring both parties to be connected simultaneously, but the amount of information transmitted is limited by character limits and lacks visual enhancements and interactivity
Solution Approach 1:
The patent combines multiple message types (text, voice, multimedia) into a single unified message format. The server integrates these different content types and delivers them together to the recipient's mobile device, allowing rich information transmission while maintaining a simple user interface for sending and receiving messages.
Solution Approach 2:
The messaging system is designed to handle multiple types of content (text, voice recordings, images, videos) through a single universal message structure. The server and mobile device can process and display various content types uniformly, eliminating the need for separate applications or complex manual formatting for each media type.
2Loss of information
If voice calls are used for communication, then real-time interaction and rich information exchange are enabled, but both parties must be connected to the network simultaneously which causes missed calls when the called party is busy
Solution Approach 1:
The system allows the calling party to record a voice message in advance and send it via the server before the called party becomes available. The message is stored on the server and delivered asynchronously when the recipient's device is accessible, ensuring the information reaches the recipient reliably without requiring simultaneous connection.
Solution Approach 2:
The server acts as an intermediary between the calling and called parties. It receives voice messages from the caller, stores them temporarily, and delivers them to the recipient's mobile device when available. This mediator approach decouples the sender and receiver in time, eliminating missed calls while preserving voice communication quality.
3Adaptability or versatility
If static voicemail messages are left for unanswered calls, then the calling party can communicate when the called party is unavailable, but the message lacks interactivity and the recipient cannot engage with the content
Solution Approach 1:
The message system transitions from static to dynamic interactivity. Recipients can navigate through message content, select specific portions to replay, choose to forward messages, or respond with their own messages. The system adapts to user actions in real-time, providing an engaging interactive experience similar to web browsing but within the messaging context.
Solution Approach 2:
The system implements feedback mechanisms where recipients can immediately respond to received messages through multiple channels (text reply, voice reply, forwarding). The sender receives notifications and feedback about message delivery and recipient actions, creating an interactive communication loop that enhances engagement and versatility.
4Adaptability or versatility
If multimedia messages are sent to include images and videos, then rich content delivery is achieved, but interactivity remains limited and the content remains static when forwarded to different recipients
Solution Approach 1:
The system enables personalized content delivery where different recipients receive customized versions of the same message. The server can modify message content, select which multimedia elements to include, and tailor the message format based on individual recipient preferences, device capabilities, and context, making each message locally optimized for the specific recipient.
Data Source
AI summary
A method and system is provided to enable a recipient to interact with an interactive multimodal message triggered on the recipient's mobile device. A sender creates the interactive multimodal message using a client application. A server stores the created interactive multimodal message. The server sends a notification to the recipient's mobile device. The notification comprises a pointer to the stored interactive multimodal message. The stored interactive multimodal message is triggered on the recipient's mobile device when the pointer in the notification is accessed. Service information is transmitted to the recipient's mobile device through the triggered interactive multimodal message. The interactive multimodal message triggered on the recipient's mobile device enables the recipient interaction. The interactive multimodal message may be forwarded to one or more second recipients simultaneously. At least a part of the forwarded interactive multimodal message is displayed differently to each of the second recipients.