Information processing apparatus, interactive robot, and control method
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Solution Overview
Problem
Conventional interactive agent systems primarily facilitate one-to-one user interactions, limiting the ability for two persons to engage in smooth communication with each other.
Innovation Solution
An information processing apparatus and interactive robot system that analyzes conversations between two users and outputs conversation-assisting voices based on conversation status, including serving alcoholic beverages and detecting user utterances to enhance interaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional interactive agent systems are used for one-to-one user interactions, then the system structure is simple, but the ability for two persons to engage in smooth communication is limited
Solution Approach 1:
The patent introduces a communication management server as an intermediary between two interactive agent apparatuses. This server analyzes conversation status between users and generates assisting utterances to facilitate smooth communication. The intermediary handles the complexity of conversation analysis and assistance generation, allowing the interactive agents to focus on user interaction while achieving enhanced communication facilitation capability
2Ease of operation
If conversation assistance is provided by analyzing utterances from two users, then communication smoothness is improved, but the processing complexity and computational requirements increase
Solution Approach 1:
The communication management server acts as an intermediary that centralizes the complex task of conversation analysis and assistance generation. By moving this processing burden to a dedicated server, the interactive agent apparatuses can provide conversation assistance with improved smoothness without bearing the full complexity of real-time utterance analysis from both users
Solution Approach 2:
The system performs preliminary analysis of user profiles and conversation topics before the actual conversation occurs. This allows the communication management server to be pre-prepared with relevant information, reducing the computational complexity during real-time conversation assistance while maintaining high communication smoothness
Data Source
AI summary
The present technology relates to an information processing apparatus, an interactive robot, and a control method that enable two persons to smoothly communicate with each other. The information processing apparatus according to an aspect of the present technology analyzes utterances that are generated by two users having a conversation through a network and detected by interactive robots used respectively by the two users, and causes the respective interactive robots to output a conversation assisting voice according to a status of the conversation between the two users, the conversation assisting voice being a voice that provides assistance to the conversation. The present technology is applicable to a server that controls the operations of interactive robots used respectively by two persons remotely having a conversation.