Interactive Terminal Shared Commercial Region for Vendors

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Solution Overview

Problem

Smaller and newer vendors face significant barriers in obtaining tenant spaces in attractive shopping malls due to high initial costs and competitive environments, limiting their ability to provide an engaging retail presence.

Innovation Solution

A system providing a shared commercial region with reconfigurable retail presence, allowing multiple tenant vendors to engage consumers through interactive terminals and physical product samples, connected via a communication gateway and host server, enabling multisensory experiences and online-offline integration.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If vendors obtain traditional tenant spaces in shopping malls, then they can provide an engaging retail presence with physical stores, but the initial costs for lease and buildout become a substantial barrier to entry

Engineering Contradiction:
Improveability to provide engaging retail presenceVSAvoidinitial costs for lease and buildout
Core Design Contradiction:
Ease of operationVSQuantity of substance

Solution Approach 1:

The patent uses virtual copies and digital representations of physical products to create an engaging retail presence without requiring physical storefronts. Interactive terminals display high-quality images, videos, and specifications that replicate the shopping experience, allowing vendors to participate in premium malls without traditional lease and buildout costs.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent replaces the mechanical system of physical store construction, leasing, and maintenance with an information-based system using interactive terminals, virtual displays, and digital product presentations. This substitution eliminates the need for physical buildout while maintaining customer engagement through technology-driven retail experiences.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Quantity of substance

If vendors use simple walk-up carts in mall environments, then the initial costs are reduced, but the customer experience becomes less engaging

Engineering Contradiction:
Improveinitial costs for vendor presenceVSAvoidcustomer engagement experience
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The patent implements dynamic, reconfigurable interactive terminals that can adapt their content and functionality based on customer interactions, product availability, and marketing objectives. These terminals transform static product displays into engaging, multi-sensory experiences with virtual try-ons, augmented reality features, and interactive product demonstrations, significantly enhancing customer engagement without requiring expensive permanent installations.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The interactive terminal system serves multiple functions within a single unified platform: product display, virtual try-on, augmented reality visualization, customer interaction, and sales processing. This multi-functional approach replaces multiple separate systems (physical fixtures, signage, promotional materials, and point-of-sale equipment) with a single cost-effective solution that delivers superior customer engagement.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If shopping malls maintain high customer volume with diverse tenants, then the mall becomes more attractive, but competition for tenant spaces intensifies

Engineering Contradiction:
Improvediversity of tenant offeringsVSAvoidcompetition for tenant spaces
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary layer between vendors and physical space requirements. The interactive terminal system acts as a mediator that enables vendor participation in premium malls without direct competition for traditional tenant spaces. Vendors can access high-traffic mall locations through the host's infrastructure, bypassing the competitive leasing market while maintaining diverse product offerings.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent adds a digital dimension to physical retail by overlaying virtual product presentations, augmented reality features, and interactive displays onto the traditional mall environment. This dimensional addition allows vendors to establish presence in premium locations without occupying physical storefronts, thereby reducing competition for traditional tenant spaces while maintaining diverse and adaptable product offerings.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS10970760B2System for interactive marketing in reconfigurable vendor space
Publication Date: 2021.04.06 WASHINGTON PRIME GROUP LP
  • US10970760B2 patent drawing
  • US10970760B2 patent drawing
  • US10970760B2 patent drawing

AI summary

A system of the present invention includes a shared commercial region for use by a plurality of tenant vendors, providing both a virtual and tangible experience regarding products of the tenant vendors. The system can also include a common area of the shared commercial region, populated by interaction terminals and goods linked to product information pages available through the interaction terminals or mobile devices. Through various embodiments, tenant vendors may be efficiently represented within a shared commercial region in high-cost/rent locations and geographically diverse venues, and in locations not normally suited for a small vendor to establish a sales presence. Also provided are systems for completing purchases on an immediate or deferred basis, and systems to monitor and analyze customer traffic and behaviors.