Interactive Venue Map for Ticket Location Visualization
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Solution Overview
Problem
Existing systems lack an efficient method to visualize and navigate the location of tickets in an event venue based on event and price criteria, making it difficult for users to find specific tickets within a venue.
Innovation Solution
A system and method that utilize an interactive graphics-based event venue map, allowing users to filter and select sections based on criteria, displaying ticket information and enabling drill-down functionality to locate specific tickets, integrated with HTML and FLASH technologies for enhanced interactivity.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If an interactive graphics-based event venue map is implemented to visualize ticket locations, then users can easily locate and select tickets based on event and price criteria, but the system complexity increases due to integration of multiple technologies and interactive components
Solution Approach 1:
The patent introduces an interactive graphics-based event venue map as an intermediary visual interface between the ticketing system database and the user. This map serves as a mediator that translates complex ticket location data into an intuitive visual representation, allowing users to easily locate tickets without directly querying complex databases or navigating through multiple pages of text-based ticket listings.
Solution Approach 2:
The patent transforms the traditional one-dimensional list-based ticket display into a two-dimensional graphical venue map. By mapping ticket locations onto a visual representation of the venue with sections, rows, and seats spatially arranged, users can intuitively understand ticket positions and make selections based on visual cues rather than parsing through lengthy text descriptions.
2Loss of information
If drill-down functionality is added to display detailed ticket information, then users can access specific ticket details, but the information processing and display complexity increases
Solution Approach 1:
The patent implements a hierarchical drill-down mechanism where users first see an overview of the venue map, then progressively drill down to sections, rows, and individual seats. This preliminary organization of information at multiple levels allows users to narrow down their search step-by-step, reducing the cognitive load and information processing requirements compared to displaying all ticket details simultaneously.
Solution Approach 2:
The patent segments ticket information display into multiple hierarchical levels: venue overview → sections → rows → individual tickets. Each level presents only the relevant information for that stage of the selection process, preventing information overload and making the system manageable despite the large amount of data being handled.
3Reliability
If filtering by event and price criteria is implemented, then users can find tickets matching their requirements, but the search and filtering time increases
Solution Approach 1:
The patent applies event and price filtering criteria before generating the venue map display. By pre-filtering the ticket database according to user-specified event and price parameters, the system reduces the dataset that needs to be visualized and processed, thereby decreasing the time required to generate and search through the venue map while ensuring only relevant tickets are presented.
Data Source
AI summary
A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.