Interactive Video Presentation of Transactional Information
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Solution Overview
Problem
Conventional electronic communication of transactional information, such as bills and account statements, is often rigidly formatted, confusing for users, and lacks customization, requiring separate contacts for inquiries and limited in interactive capabilities.
Innovation Solution
The development of methods and apparatuses for preparing interactive video and audio-visual presentations of transactional documents, which involve receiving textual bills, determining content fields, assigning markups and metadata, and generating audio-visual presentations, allowing for verbal, natural language, and visual-manual communication to initiate processing engines and provide responses.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of manufacture
If conventional electronic communication is used to transmit transactional information, then the cost of printing and shipping physical documents is eliminated, but the user experience deteriorates due to rigid formatting and lack of interactivity
Solution Approach 1:
The patent transforms static, rigid document formatting into dynamic, adaptive content delivery. The system automatically adjusts the presentation of transactional information based on user preferences, device type, and interaction mode, making the communication flexible rather than fixed, thus resolving the contradiction between cost efficiency and user experience.
Solution Approach 2:
The system changes multiple parameters of information delivery including format (text, audio, video), timing, and presentation style based on user profile and context. This parameter transformation maintains cost advantages of electronic communication while dramatically improving user experience through personalized, adaptive delivery.
2Ease of manufacture
If conventional electronic communication is used, then transmission cost is reduced, but interactivity and customization capability are limited
Solution Approach 1:
The system enables a single electronic communication to serve multiple functions: it can be delivered as text, audio, or video; it can be customized for different user profiles; it can trigger automated responses or require user actions. This multi-functionality maintains low transmission costs while achieving high adaptability and interactivity.
Solution Approach 2:
The system automatically customizes and adapts the communication based on user profiles, preferences, and real-time context without requiring manual intervention. The electronic communication self-adjusts its format and content, maintaining cost efficiency while achieving versatile interactivity through automated personalization.
3Stability of the object's composition
If conventional documents are used, then information is presented in standard format, but user engagement and comprehension are reduced
Solution Approach 1:
Instead of applying uniform formatting throughout the document, the system applies different presentation qualities to different sections and information types based on user preferences and content importance. Critical information may be highlighted, explained, or presented in different formats, maintaining overall structure while enhancing local engagement and comprehension.
Data Source
AI summary
Methods, apparatuses, and computer program products are described for presenting an interactive audio-visual presentation of transaction documents. A method can include receiving a bill associated with a payor and payee, using a textual language processor or the like to identify content fields from the bill and assign markups and/or metadata to content fields, and using the content fields, markups, and/or metadata to generate an audio-visual presentation associated with the bill. This audio-visual presentation can be presented to the payor. The payee may then interact with the audio-visual presentation, for instance by verbal, visual, manual, or textual response. A verbal language processing engine, natural language processing engine, audio-visual language processing engine, or visual-manual language processing engine can be initiated to facilitate interpretation of the payee response and generate a further audio-visual presentation.