Interface Component for Tracking Unsupported Functionality

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Automated tracking and billing systems for service providers often struggle to handle unexpected or unsupported functionalities, leading to delayed access for customers to new device features, as they require time-consuming and costly updates to support new functionalities.

Innovation Solution

An interface component that receives tracking measures from devices and generates modified tracking measures, allowing unsupported functionalities to be categorized within supported categories, enabling their use and billing without updating the automated tracking system.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If the automated tracking system is updated to support new functionalities, then the system can accurately track and bill for these functionalities, but the update process is time-consuming and costly, delaying customer access to new features

Engineering Contradiction:
Improvesupport for new functionalitiesVSAvoidtime to update tracking system
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent introduces an intermediary component that sits between the device and the automated tracking system. This intermediary translates tracking measures for unsupported functionalities into formats compatible with existing supported categories, enabling immediate tracking without system updates. The intermediary acts as a mediator that bridges the gap between new device capabilities and legacy tracking infrastructure.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the tracking functionality into two independent paths: one for supported functionalities that use the existing automated tracking system, and another for unsupported functionalities that use an alternative tracking mechanism. This segmentation allows new functionalities to be tracked immediately while the automated system is updated in the background, eliminating the delay.

Inventive Principle:
Principle #1Segmentation

2Reliability

If the automated tracking system is updated to support new functionalities, then accurate tracking and billing can be achieved, but the update process is costly

Engineering Contradiction:
Improvetracking accuracyVSAvoidcost to update tracking system
Core Design Contradiction:
ReliabilityVSEase of manufacture

Solution Approach 1:

The intermediary component provides a cost-effective solution by handling the translation of tracking measures without requiring expensive updates to the core automated tracking system. This approach maintains tracking accuracy for new functionalities while avoiding the high costs associated with system-wide updates.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent creates a virtual copy or representation of the tracking functionality through the intermediary, which mimics the behavior of the automated tracking system for unsupported functionalities. This copying approach allows accurate tracking to be achieved through software translation rather than expensive hardware or system updates.

Inventive Principle:
Principle #26Copying

3Stability of the object's composition

If the service provider waits to update the tracking system before enabling new functionalities, then system stability is maintained, but customer access to new features is delayed

Engineering Contradiction:
Improvesystem stabilityVSAvoidspeed of feature deployment
Core Design Contradiction:
Stability of the object's compositionVSProductivity

Solution Approach 1:

By segmenting the tracking functionality into supported and unsupported paths, the patent allows new functionalities to be deployed immediately through the alternative tracking mechanism while the automated system continues to operate stably for supported functionalities. This segmentation enables parallel operation without interference.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The intermediary component is pre-configured with translation rules and mappings that enable it to immediately handle tracking measures for new functionalities without waiting for system updates. This preliminary preparation allows instant deployment of new features while maintaining system stability.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11314472B2Modified tracking measures
Publication Date: 2022.04.26 HEWLETT PACKARD DEVELOPMENT COMPANY LP
  • US11314472B2 patent drawing
  • US11314472B2 patent drawing
  • US11314472B2 patent drawing

AI summary

Example tracking measures for a first functionality category may be used to generate a modified tracking measure if it is determined that the first functionality category is unsupported by an automated functionality tracking component. The modified tracking measure may be transmitted for categorization in a second functionality category, wherein the second functionality category is different from the first functionality category.