Intermediary Server for Conflict-Free Email Communication

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Solution Overview

Problem

Current communication systems, particularly email, fail to effectively moderate and edit hostile or inappropriate content before it reaches the recipient, leading to conflicts in situations where constructive communication is crucial, such as between divorcing or divorced parents.

Innovation Solution

A system that provides paired users with unique email addresses, intercepts and edits inflammatory content before delivery, using an auditor interface to review and modify messages, ensuring only factual information is conveyed, with edited messages sent to the recipient and a copy returned to the sender.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If current e-mail systems are used for communication, then communication can be sent quickly and easily, but hostile or inappropriate content can be transmitted without filtering

Engineering Contradiction:
Improvecommunication speedVSAvoidhostile content transmission
Core Design Contradiction:
ProductivityVSObject-affected harmful factors

Solution Approach 1:

The system performs preliminary action by intercepting and reviewing e-mail content before it reaches the recipient. The intermediate server examines the e-mail for hostile or inappropriate language and modifies it in advance, so that only appropriate content is delivered to the recipient while maintaining the speed of electronic communication.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The invention introduces an intermediary component - an intermediate server positioned between the sender's and receiver's e-mail systems. This mediator reviews and filters the e-mail content, blocking hostile elements while allowing legitimate communication to pass through, thus resolving the contradiction between rapid transmission and content safety.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Object-affected harmful factors

If e-mail interception and editing is implemented, then hostile content can be filtered out, but system complexity increases

Engineering Contradiction:
Improvehostile content filteringVSAvoidsystem structure
Core Design Contradiction:
Object-affected harmful factorsVSDevice complexity

Solution Approach 1:

Rather than making the sender's or receiver's system complex, the invention uses an intermediary server that handles the filtering function. This mediator approach distributes complexity to a dedicated component that can be independently maintained, keeping the overall system architecture manageable while achieving effective content filtering.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The intermediate server operates autonomously to review and modify e-mail content without requiring direct intervention from senders or receivers. The system self-regulates by automatically detecting and filtering hostile language, reducing the need for complex user-side implementations while maintaining filtering effectiveness.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If e-mail is sent without moderation, then communication freedom is maintained, but conflict and hostility increase

Engineering Contradiction:
Improvecommunication freedomVSAvoidconflict generation
Core Design Contradiction:
Adaptability or versatilityVSObject-generated harmful factors

Solution Approach 1:

The system converts potentially harmful e-mail content into beneficial communication by filtering out hostile elements while preserving the core message. Instead of blocking all communication, the intermediate server transforms problematic e-mails into appropriate messages, turning what would be conflict-generating content into constructive dialogue.

Inventive Principle:
Principle #22Blessing in disguise (Convert harm into benefit)

Solution Approach 2:

The intermediate server provides feedback to both senders and receivers about the content modifications made during transmission. This feedback mechanism allows users to understand what was filtered and why, maintaining communication freedom while preventing conflict by educating users on appropriate messaging standards.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10931609B2System for reducing conflict between parties that must communicate with each other
Publication Date: 2021.02.23 SHELDON LAUNI J
  • US10931609B2 patent drawing
  • US10931609B2 patent drawing

AI summary

A system and method for reducing conflict between parties that must communicate with each other are disclosed. In its most basic form, the invention is embodied in a system comprising the steps of: pairing users with system-specific unique address (e.g. e-mail address or text message destination number); receiving each electronic message and edit it as necessary in order to eliminate inflammatory or inappropriate language; and sending the edited electronic message to the intended recipient user, optionally with a copy of the edited electronic message also sent to the sending user.