In-Vehicle Secure Ordering System
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Solution Overview
Problem
Existing systems for in-vehicle ordering and payment from merchants are prone to errors due to low-quality audio, ambient noise, and insecure payment processes, especially when making transactions from vehicles in inclement weather or with credit/debit card information vulnerability.
Innovation Solution
An in-vehicle system utilizing a processor, graphical display, transceiver, GPS module, and vehicle identifier to facilitate secure ordering and payment by identifying nearby merchants, presenting menus, obtaining user selections, sending orders with payment authorization, and confirming transactions, while ensuring secure payment processing and order fulfillment.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If audio-based ordering is used in drive-through systems, then transactions can be conducted from vehicles, but ordering accuracy deteriorates due to low-quality audio and ambient noise
Solution Approach 1:
The patent replaces audio-based ordering with visual display-based ordering. The system presents menu items and order confirmations on visual displays within the vehicle, eliminating reliance on audio transmission through noisy environments. This substitution of the ordering interface from acoustic to visual domain directly resolves the accuracy problem while maintaining in-vehicle ordering capability.
2Ease of operation
If payment is made with cash or credit card at the cashier window, then transactions can be completed, but security of payment information deteriorates due to potential compromise by unscrupulous cashiers or merchants
Solution Approach 1:
The patent introduces an electronic payment system as an intermediary between the customer and merchant. Instead of direct hand-to-hand cash or card transactions that expose information to potential misuse by cashiers, the system uses automated electronic payment processing through the vehicle's display interface. This intermediary electronic system eliminates direct human handling of payment instruments, thereby securing payment information while maintaining convenience.
3Reliability
If customers exit vehicles to make payment, then payment can be made with cash or card, but convenience deteriorates due to inclement weather or stiff breeze
Solution Approach 1:
The patent enables self-service payment processing through the vehicle's integrated display system. Customers can complete payment transactions without exiting their vehicles or interacting with external cashiers. The system allows autonomous selection of payment methods and completion of transactions through the in-vehicle interface, eliminating the need to expose oneself to external environmental conditions while ensuring payment completion.
4Ease of operation
If change is received from cashier, then payment transaction is completed, but reliability deteriorates due to risk of dropping and losing change
Solution Approach 1:
The patent replaces physical cash transactions with electronic payment processing. Instead of receiving physical change that can be dropped or lost, the system uses digital currency transfer through the vehicle's display interface. This substitution eliminates the physical handling of coins and bills, thereby eliminating the risk of losing change while maintaining smooth transaction completion.
Data Source
AI summary
An in-vehicle personalized location-based secure ordering and payment system, comprising means to match a GPS location of a vehicle to a location of a merchant, means to automatically launch an application on a computing device of the vehicle that allows a vehicle occupant to order at least one item for sale by the merchant and send the order to a server, means to authorize the server to make a secure payment to the merchant for the order, and means to send identifying information of the recipient of the ordered items to the merchant for use in fulfilling the order.