In-Platform Invitation Interface for Secure Communication Connections

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Solution Overview

Problem

Existing communication platforms require users to leave the platform to access and respond to invitations via third-party applications, leading to inefficiency, increased computing resource usage, and security risks.

Innovation Solution

A communication platform interface that allows users to manage and respond to invitations directly within the platform, reducing the need for third-party applications and enhancing security.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If invitations are sent via third-party applications, then users can access invitations outside the communication platform, but users must leave the platform to respond to invitations

Engineering Contradiction:
Improveinvitation delivery flexibilityVSAvoidinvitation response convenience
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent merges the invitation delivery function with the communication platform itself, eliminating the need to use separate third-party applications. The system integrates invitation sending, receiving, and responding capabilities directly within the communication platform interface, allowing users to complete the entire invitation workflow without leaving the platform.

Inventive Principle:
Principle #5Merging (Combining)

2Adaptability or versatility

If users leave the communication platform to access invitations, then invitations can be accessed via third-party applications, but computing resources are increased and security risks arise

Engineering Contradiction:
Improveinvitation access capabilityVSAvoidcomputing resource usage
Core Design Contradiction:
Adaptability or versatilityVSLoss of energy

Solution Approach 1:

The patent extracts the invitation management functionality from external third-party applications and consolidates it within the communication platform. By centralizing invitation handling within a single application, the system eliminates redundant computing resources that would otherwise be consumed by multiple applications working in parallel.

Inventive Principle:
Principle #2Taking out (Extraction)

3Adaptability or versatility

If third-party applications are used for invitations, then invitation delivery is enabled, but security risks increase

Engineering Contradiction:
Improveinvitation delivery functionVSAvoidplatform security
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent implements a universal invitation management system within the communication platform that handles all invitation-related operations (sending, receiving, responding) through a single secure interface. This multi-functional integration eliminates the need for users to trust and switch between multiple applications, thereby reducing security vulnerabilities associated with third-party software.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS12535934B2Connections interface for communication platform
Publication Date: 2026.01.27 SALESFORCE INC
  • US12535934B2 patent drawing
  • US12535934B2 patent drawing
  • US12535934B2 patent drawing

AI summary

Techniques are described for providing an interface for managing invitations to communicate via a communication platform. In an example, a first user can access a first interface to invite a second user to communicate via the communication platform. In response to input from the first user via the first interface, the communication platform can generate an invitation for the second user to communicate with the first user and can provide the invitation to the second user, such as by causing the invitation to be presented via a second interface. The second user can submit a response to the invitation via the second interface. The communication platform can update the first interface and the second interface based on response, such as, in examples in which the second user accepts the invitation, to reflect a newly established connection between the first user and the second user.