IP-Enabled Information Delivery for Wireless Caller Data
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Solution Overview
Problem
There is a need for delivering wireless calling information, including caller names, to mobile devices, as the popularity of mobile devices increases, and existing systems do not effectively provide this service.
Innovation Solution
A system and method for IP-enabled information delivery that involves receiving information from a calling party at an Internet protocol-enabled device, performing a lookup in a database via an IP connection, and determining if a software download is necessary based on the device type, allowing for the display of caller information such as names, addresses, and alerts on wireless IP-enabled devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If wireless delivery of calling information is implemented, then user experience and service provision are enhanced, but system complexity and infrastructure requirements increase
Solution Approach 1:
The patent introduces an IP-enabled device as an intermediary component that bridges the traditional ANI system and wireless devices. This intermediary receives ANI information, performs database lookups via IP connections, and delivers calling information wirelessly, thereby enabling wireless calling information delivery without requiring fundamental changes to the core telephone network infrastructure.
2Measurement precision
If database lookups are performed via IP connection for each call, then accurate caller information is provided, but network traffic and processing time increase
Solution Approach 1:
The system performs database lookups and software delivery determinations in advance of when the information is needed for display. By proactively querying the database via IP connection and determining software requirements before the calling information must be presented to the user, the system reduces last-minute processing delays while maintaining accurate caller information.
Data Source
AI summary
A method, system, and computer readable medium comprising instructions for providing Internet protocol enabled information delivery are provided. Information from a calling party is received at an Internet protocol enabled device. A lookup of information relating to the calling party is performed in a database via an Internet protocol connection. A message is received from the database comprising information relating to the calling party.