IP Fax Communication Mode Selection for Address Book Import
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Solution Overview
Problem
Conventional IPG3 fax machines face issues during address book transfer from analog G3 fax machines, as they lack information on communication modes for destination telephone numbers, leading to misdialing and wrong transmission due to incorrect line selection.
Innovation Solution
A communication apparatus with an import unit for destination data, a storage unit for IP fax communication, and a selection unit that allows users to choose the communication mode for each destination, enabling accurate line selection and preventing misdialing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If address book data is imported from analog G3 fax machine to IPG3 fax machine, then address book transfer is achieved, but communication mode information is lost leading to misdialing
Solution Approach 1:
The system performs preliminary detection during the address book import process to identify destinations without communication mode information. It proactively presents a selection interface to the user before actual fax transmission, allowing pre-selection of communication modes (NGN or intranet) for each destination, thereby preventing information loss and ensuring reliable transmission.
2Ease of operation
If communication mode is not specified for imported destinations, then import process is simple, but line selection becomes ambiguous causing wrong transmission
Solution Approach 1:
The system introduces an intermediary selection interface that mediates between the simple import process and accurate destination selection. When importing address book data, the system detects destinations lacking communication mode information and presents a modal dialog as an intermediary step, allowing users to select the appropriate communication mode (NGN or intranet) for each destination, thus maintaining both operational simplicity and transmission accuracy.
3Reliability
If prefix is preserved in telephone number, then outside call routing is maintained, but extension call routing fails causing connection to wrong line
Solution Approach 1:
The system implements feedback mechanisms by monitoring the communication mode selection and automatically adjusting telephone number processing accordingly. When NGN mode is selected, the system preserves the prefix for outside call routing. When intranet mode is selected, the system automatically removes the prefix for extension call routing. This feedback-based dynamic adjustment ensures both routing accuracy and operational simplicity.
Data Source
AI summary
A communication mode in an address book to be imported is replaced with a communication mode supporting an own apparatus and registered therein. A control method for controlling a communication apparatus that performs IP fax communication via an IP network, includes importing a destination of G3 fax communication, storing in a storage unit the destination imported as a destination of the IP fax communication to be performed via the IP network, and allowing a user to select a communication mode of the IP fax communication to be performed using the destination stored in the storage unit.