Intelligent IP Phones for Reliable E-911 Services

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Solution Overview

Problem

IP-based PBX systems face challenges in providing accurate and reliable E-911 services due to issues with location precision, ELIN-DID mapping, and network fluidity, leading to potential disruptions and difficulties in maintaining accurate location information during emergency calls.

Innovation Solution

The method involves intelligent IP phones that store necessary information for initiating 911 calls, including ERL identifiers and ELINs, allowing them to directly communicate with a PSTN gateway, bypassing traditional call signaling components, and utilizing a location server for accurate location determination and network management integration.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If traditional IP Call Processing networks are used for E-911 services, then system complexity is reduced, but reliability deteriorates due to potential inter-site link failures and network fluidity issues

Engineering Contradiction:
ImproveE-911 service reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts the critical E-911 signaling path from the IP Call Processing network by enabling direct SIP signaling between IP phones and PSTN gateways. This removes the dependency on intermediate IP network elements and inter-site links for emergency calls, thereby improving reliability without significantly increasing overall system complexity.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces a location server as an intermediary that provides centralized location information management. This mediator resolves the conflict between network fluidity and location accuracy by maintaining authoritative location data that can be queried by gateways, ensuring reliable E-911 service regardless of network changes.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If IP phones directly communicate with PSTN gateways for emergency calls, then reliability improves by bypassing IP Call Processing networks, but device complexity increases

Engineering Contradiction:
Improveemergency call reliabilityVSAvoidIP phone complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent applies preliminary action by pre-configuring IP phones with the necessary SIP signaling capabilities and location information during initialization. The phones are pre-provisioned with gateway addresses and location data, enabling them to immediately initiate direct emergency calls without requiring complex runtime decision-making or additional processing complexity.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If centralized location information management is implemented, then location accuracy improves, but network dependency increases

Engineering Contradiction:
Improvelocation accuracyVSAvoidnetwork management complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The location server acts as a dedicated intermediary that centralizes location information management. It receives location data from the network management system and provides it to PSTN gateways upon request. This mediator approach improves location accuracy while isolating the complexity of location tracking from both the phones and gateways, as they only need to interact with the simplified location server interface.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS7440442B2IP-based enhanced emergency services using intelligent client devices
Publication Date: 2008.10.21 FLASH UPLINK LLC
  • US7440442B2 patent drawing
  • US7440442B2 patent drawing
  • US7440442B2 patent drawing

AI summary

Providing enhanced emergency services (E-911) to an IP Telephony-based PBX or similar system, by utilizing aspects of the intelligence of end-user SIP client devices to address challenges and difficulties associated with E-911-like services in LAN-based telephony environments.