IPTV Instant Messaging Keyword Response Association
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Solution Overview
Problem
Current instant messaging systems within IPTV environments lack efficient methods for presenting and selecting preset responses to instant messages, requiring users to be online and actively engaged, limiting interactive capabilities.
Innovation Solution
A method and computer program product that associate predetermined keywords with content-specific reply messages and graphic icons, allowing users to receive, analyze, and respond to instant messages by selecting from preset responses displayed on a GUI window, using a remote control or hotkeys, and transmit the responses to remote devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If users manually type instant message responses in real-time, then the IM system maintains real-time interaction capability, but user engagement burden increases and response efficiency decreases
Solution Approach 1:
The system pre-associates keywords with preset response messages before actual IM communication occurs. When a user receives an IM, the system automatically detects keywords and presents relevant preset responses for selection, eliminating the need for users to manually type responses in real-time and significantly improving response efficiency
Solution Approach 2:
The system creates visual copies of preset response messages displayed in the IM window, allowing users to select from pre-defined responses rather than typing from scratch. This copying approach reduces the effort required while maintaining response quality
2Adaptability or versatility
If the system provides comprehensive preset responses for all possible IM scenarios, then response coverage improves, but system complexity increases
Solution Approach 1:
The system segments the IM response functionality into modular components: keyword association rules, preset message templates, and graphic icon mappings. Each component is independently configurable and manageable, allowing comprehensive coverage without overwhelming system complexity
Solution Approach 2:
The keyword-association mechanism serves multiple functions simultaneously: it triggers preset responses, displays relevant graphic icons, and organizes responses by topic. This multi-functionality achieves comprehensive response coverage without proportionally increasing system complexity
3Measurement precision
If the system automatically detects and highlights keywords in received IM messages, then response relevance improves, but processing time increases
Solution Approach 1:
The system performs keyword detection and preset response matching in advance, before the user needs to respond. By pre-processing the IM message and preparing relevant response options, the system minimizes the time the user waits for appropriate responses while maintaining high relevance through accurate keyword matching
Data Source
AI summary
Exemplary embodiments relate to methods and computer program products for the presentation and selection of preset instant messaging responses in an IPTV environment. The method comprises respectively associating each of a plurality of predetermined keywords with at least one content-specific reply message, respectively associating each of the plurality of keywords with at least one content-specific graphic icon, and respectively associating each of a plurality of graphic icons with at least one content-specific reply message. The method also comprises receiving an instant message, determining if a predetermined keyword is comprised within the received instant message, and displaying the received instant message. Yet further, the method comprises creating an instant message reply to the received instant message, and transmitting the instant message reply to the remote communication device.