Automated Feedback Control for IT Business Alignment

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Solution Overview

Problem

Conventional Project Portfolio Management (PPM) systems rely heavily on subjective data and human intervention, leading to inefficiencies in aligning IT projects with business objectives, particularly in managing resources and complexity within software development processes.

Innovation Solution

An automated system that collects metrics on IT system complexity and compares them to quantified business objectives, using a comparator and controller to adjust resources dynamically, ensuring alignment with established objectives.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automated feedback control is implemented to align IT metrics with business objectives, then alignment effectiveness and productivity improve, but system complexity and implementation difficulty increase

Engineering Contradiction:
Improvealignment effectivenessVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements automated feedback control by continuously collecting IT metrics, comparing them to business objectives, and automatically adjusting resources based on the divergence detected. This closed-loop feedback mechanism enables real-time alignment between IT operations and business goals, resolving the contradiction by making the system adaptive rather than statically complex

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs self-adjustment by automatically detecting misalignment between IT metrics and business objectives and reallocating resources without human intervention. This self-service capability reduces the need for manual portfolio management while improving alignment effectiveness, transforming complexity from a manual burden into an automated function

Inventive Principle:
Principle #25Self-service

2Ease of manufacture

If subjective data collection is used in PPM systems, then ease of implementation is maintained, but measurement precision and reliability of alignment deteriorate

Engineering Contradiction:
Improveease of implementationVSAvoidalignment measurement precision
Core Design Contradiction:
Ease of manufactureVSMeasurement precision

Solution Approach 1:

The patent replaces subjective human judgment with automated electronic data collection and analysis systems. Metrics are automatically gathered from IT systems and compared to quantified business objectives using computational algorithms, eliminating the imprecision of subjective assessment while maintaining ease of implementation through software-based solutions

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system transforms subjective PPM data into objective, quantified parameters that can be automatically measured and compared. By changing the nature of the data from qualitative to quantitative, the patent improves measurement precision while enabling automated processing that maintains ease of implementation

Inventive Principle:
Principle #35Parameter changes

3Adaptability or versatility

If manual resource adjustment is used in PPM, then adaptability to changing conditions is maintained, but response speed and productivity deteriorate

Engineering Contradiction:
Improveresource allocation flexibilityVSAvoidresponse speed
Core Design Contradiction:
Adaptability or versatilityVSSpeed

Solution Approach 1:

The patent implements dynamic resource allocation where the system continuously monitors IT metrics and automatically adjusts resource distribution in real-time based on current alignment needs. This dynamic approach maintains adaptability to changing conditions while dramatically improving response speed by eliminating manual decision-making delays

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The automated feedback control system continuously monitors alignment between IT metrics and business objectives, detecting divergences and immediately triggering resource reallocation. This rapid feedback loop maintains adaptability while improving response speed from months or weeks to real-time or near-real-time adjustments

Inventive Principle:
Principle #23Feedback

4Reliability

If continuous automated monitoring is implemented, then alignment precision and reliability improve, but loss of time for data collection and processing increases

Engineering Contradiction:
Improvealignment reliabilityVSAvoiddata collection time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements continuous automated monitoring where data collection, analysis, and resource adjustment occur without interruption throughout the IT project lifecycle. This continuous operation improves alignment reliability by constantly ensuring metrics match business objectives while the automation eliminates manual data collection delays, actually reducing total time loss compared to periodic manual reviews

Inventive Principle:
Principle #20Continuity of useful action

Data Source

PatentUS8401882B2Aligning information technology with business objectives through automated feedback control
Publication Date: 2013.03.19 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US8401882B2 patent drawing
  • US8401882B2 patent drawing
  • US8401882B2 patent drawing

AI summary

A method of aligning development of an information technology system with business objectives can include obtaining at least one metric relating to a development process for the information technology system and comparing the at least one metric with at least one quantified business objective relating to the information technology system to determine a delta between the at least one metric and the quantified business objective(s). The at least one metric can include a measure of complexity of the information technology system and the business objective(s) can specify a complexity threshold. The method further can include selectively increasing, according to the delta, an amount of at least one resource assigned to the information technology system.