IT Server Anomaly Detection via Incident Consolidation

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Solution Overview

Problem

Existing anomaly detection systems for IT servers face challenges in maintaining a balance between true positive and false positive rates, leading to excessive alerts and potential overlooking of real incidents due to reliance on user-configured thresholds and lack of automation in server monitoring.

Innovation Solution

A system and method for anomaly detection in IT servers that incorporates a data import unit, detection framework database, model learners module, time-series anomaly detectors, Incident Consolidation And Filtering (ICAF) module, and ICAF Optimizer, which consolidates point anomalies into logical incident reports and continuously tunes parameters to optimize the balance between true and false positive rates.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If anomaly detection systems issue alerts for every detected anomaly to maintain high true positive rate, then real incidents are detected, but false positive rate increases and administrators ignore alerts

Engineering Contradiction:
Improvetrue positive rateVSAvoidfalse positive rate
Core Design Contradiction:
ReliabilityVSObject-generated harmful factors

Solution Approach 1:

The patent merges multiple point anomalies into consolidated incident reports by grouping anomalies that occur within a time window and share similar characteristics. This consolidation reduces the number of separate alerts while maintaining detection of all underlying issues, thereby reducing false positives while preserving true positive detection through the aggregation logic that identifies patterns across multiple anomalies.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces an intermediary consolidation layer between anomaly detection and alert notification. This intermediary processes raw anomaly points, applies filtering and grouping rules, and generates consolidated incident reports. This mediator filters out noise and redundant alerts while preserving significant incidents, resolving the contradiction between high detection rate and low false alarm rate.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Object-generated harmful factors

If anomaly detection systems consolidate alerts to reduce false positives, then alert volume decreases, but detection of real incidents may be missed

Engineering Contradiction:
Improvefalse positive rateVSAvoidtrue positive rate
Core Design Contradiction:
Object-generated harmful factorsVSReliability

Solution Approach 1:

The patent implements feedback mechanisms where consolidation rules and parameters are continuously optimized based on historical incident data and administrator responses. The system learns from past true positives and false positives, adjusting consolidation thresholds and time windows to ensure real incidents are not missed while maintaining false positive reduction. This adaptive feedback loop resolves the contradiction by dynamically balancing consolidation aggressiveness against detection sensitivity.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If user-configured thresholds are used for anomaly detection, then detection rules can be customized, but automation is reduced and manual configuration is required

Engineering Contradiction:
Improvedetection rule customizationVSAvoidmanual configuration requirement
Core Design Contradiction:
Adaptability or versatilityVSExtent of automation

Solution Approach 1:

The patent enables the anomaly detection system to automatically learn and configure detection thresholds and consolidation parameters from historical server behavior data without requiring manual user configuration. The system performs self-service by analyzing patterns in normal and anomalous operations, automatically setting detection rules that adapt to changing server characteristics, thereby achieving both automation and adaptability simultaneously.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent dynamically changes detection and consolidation parameters based on learned server behavior patterns and historical incident data. Rather than using fixed user-configured thresholds, the system automatically adjusts sensitivity thresholds, time windows, and grouping parameters to optimize detection performance for each specific server and workload type, maintaining adaptability while eliminating manual configuration requirements.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentEP2882139B1System and method for IT servers anomaly detection using incident consolidation
Publication Date: 2019.02.13 DEUTSCHE TELEKOM AG
  • EP2882139B1 patent drawingFigure 1
  • EP2882139B1 patent drawingFigure 2

AI summary

The invention is a system and method for anomaly detection in IT servers using incident consolidation. The anomaly detection is done by measuring different computing performance features such as CPU load, memory consumption, I/O level of activity, etc. at some specific frequency and then, consolidating point anomalies to higher-level objects called incidents. Each incident is checked according to specific parameters and if the checked incident is found to be an anomaly incident, the incident triggers an incident alert, which is communicated to a system administrator.