Job Support Device for Mid-Session Facility Charge Tracking
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Solution Overview
Problem
Existing systems struggle to accurately quantify the use situations of facilities in businesses like karaoke boxes, gyms, and sports facilities due to users entering or exiting halfway, making it difficult to manage facility usage effectively.
Innovation Solution
A facility management system with a job support device that includes a check-in unit to record user entry and exit times, a halfway entrance unit to track partial entries, and a check-out unit to calculate usage charges, utilizing a base server to manage facility states and user information through databases and terminals.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If a simple reception and checkout system is used, then the system is easy to operate, but it cannot accurately track users who enter or exit facilities halfway
Solution Approach 1:
The system segments facility usage into distinct types: initial entrance, halfway entrance, and exit. Each type is tracked separately with specific data recording, allowing accurate measurement of partial usage without requiring a complete overhaul of the reception system.
Solution Approach 2:
The system performs preliminary registration of users at the reception stage, storing basic user information and facility assignment. This preliminary action enables subsequent tracking of halfway entrances and exits without requiring complete re-identification, thus improving accuracy while maintaining operational simplicity.
2Measurement precision
If detailed tracking of all user activities is implemented, then usage charge calculation becomes accurate, but the operational complexity increases
Solution Approach 1:
The tracking system is segmented into automatic tracking components (handled by the control unit) and manual operation components (reception and checkout). This segmentation allows detailed activity tracking to be performed automatically, maintaining accuracy while reducing the operational burden on staff.
Solution Approach 2:
The system implements self-service tracking where the control unit automatically monitors and records user activities including halfway entrances and exits. This automatic self-tracking eliminates the need for manual monitoring, ensuring accurate charge calculation without increasing operational complexity.
3Productivity
If the system tracks only initial entrance and final exit, then the system remains simple, but it cannot calculate charges for partial usage periods
Solution Approach 1:
The system performs preliminary registration of users at the reception stage, storing basic user information and facility assignment. This preliminary action enables subsequent tracking of halfway entrances and exits without requiring complete re-identification, thus improving accuracy while maintaining operational simplicity.
Solution Approach 2:
The control unit continuously provides feedback by monitoring and recording each user activity (initial entrance, halfway entrance, exit). This real-time feedback mechanism ensures that all usage information is captured and stored, enabling accurate charge calculation for partial usage periods while maintaining systematic simplicity.
Data Source
AI summary
A job support device according to an embodiment includes a check-in unit configured to, if receiving an instruction to start use of a facility, store, in correlation with a facility identifier, in a storage unit, a user identifier of a user who uses the facility and a date and time when the user started the use, a halfway entrance unit configured to, if halfway entrance of a user is indicated to the facility being used, store, in correlation with the facility identifier, in the storage unit, a user identifier of the user who enters the facility halfway and a date and time of the halfway entrance, and a check-out unit configured to, if receiving an instruction to end the use of the facility, calculate a use charge of the facility based on a use time of the facility of each of the user identifiers correlated with the facility identifier.