Jobs Manager Recovery Plans for Software Processing Errors
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Solution Overview
Problem
Existing recovery mechanisms for processing errors in software applications are inefficient and ineffective, leading to long delays and interruptions in services, as they often require manual analysis and re-processing of jobs without addressing the root cause.
Innovation Solution
A jobs manager system that intelligently identifies known error messages, generates customized recovery plans for unknown errors, and predicts future errors by leveraging machine learning to automate the error resolution process, utilizing application profiles, known recovery plans, and system identities to optimize recovery steps.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Device complexity
If basic recovery mechanisms (re-processing after pre-configured time interval) are used, then the system maintains simplicity in error handling, but the service interruption time increases and processing efficiency decreases
Solution Approach 1:
The system performs preliminary actions by pre-configuring multiple recovery mechanisms with different time intervals and complexities. When an error occurs, the system automatically executes the appropriate pre-planned recovery action based on the error type and frequency, eliminating the need for manual analysis and reducing service interruption time.
Solution Approach 2:
The system implements self-service by automatically detecting errors, analyzing error patterns, selecting appropriate recovery mechanisms, and executing recovery actions without human intervention. The jobs manager continuously monitors error logs, identifies recurring errors, and autonomously applies recovery strategies, freeing operators from manual error handling tasks.
2Reliability
If manual analysis by support team is performed, then the accuracy of error resolution improves, but the time required to resolve errors increases significantly
Solution Approach 1:
The system replaces the mechanical process of manual analysis by support teams with an automated electronic system. The jobs manager uses software-based error pattern recognition, log analysis, and recovery mechanism selection to substitute human operators, maintaining high accuracy while dramatically reducing resolution time.
Solution Approach 2:
The system implements feedback loops where error outcomes are continuously monitored and fed back into the learning mechanism. This feedback enables the system to improve its error detection and resolution accuracy over time, while maintaining automated high-speed operation. The system learns from past errors and optimizes recovery strategies based on actual performance data.
3Productivity
If intelligent error identification and automated recovery plan implementation are implemented, then processing efficiency improves and downtime reduces, but the system complexity increases
Solution Approach 1:
The system segments the error handling functionality into distinct modular components: error detection module, pattern recognition module, recovery mechanism selection module, and execution module. Each component performs a specific function independently, making the complex system manageable, maintainable, and scalable while achieving high processing efficiency.
4Reliability
If continuous monitoring and predictive error prevention are implemented, then service continuity improves, but the computational resources and system complexity increase
Solution Approach 1:
The system employs periodic monitoring at strategically determined intervals rather than continuous monitoring. The jobs manager checks error logs and system states at optimized time intervals, balancing the need for early error detection with computational resource conservation. This periodic approach maintains service continuity while reducing unnecessary computational overhead.
Data Source
AI summary
In response to detecting that a first error associated with processing a first job by a first software application has occurred, a jobs manager obtains a first error message associated with the first error and determines whether the first error message is one of a plurality of known error messages associated with the first software application. In response to determining that the first error message is one of the known error messages associated with the first software application, the jobs manager obtains a first known recovery plan associated with the first error message and performs one or more recovery steps associated with the first known recovery plan to resolve the first error associated with the first software application.


