Just-in-time learning system driven by work metrics

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Solution Overview

Problem

Corporate learning is typically separate from day-to-day work and not dynamically integrated with key business metrics, leading to inefficiencies in identifying and addressing performance gaps in real-time.

Innovation Solution

A system that monitors work metrics to identify areas for improvement and solicits input from high-performing employees to provide actionable insights to others, using a processor-based monitoring device and user input solicitation system, disseminating relevant learning content through mobile devices and other systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Stability of the object's composition

If formal static lessons are used for corporate learning, then learning content can be structured and delivered, but learning is separated from ongoing work and not dynamically integrated with business metrics

Engineering Contradiction:
Improvelearning content structureVSAvoidintegration with ongoing work
Core Design Contradiction:
Stability of the object's compositionVSAdaptability or versatility

Solution Approach 1:

The system dynamically adapts learning content delivery based on real-time work metrics and performance data. Instead of static scheduled lessons, the system continuously monitors work activities and automatically presents relevant learning opportunities at the moment they are needed, making the learning system responsive and adaptive to changing work contexts

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system merges corporate learning with ongoing work activities by integrating learning content delivery directly into the work environment. Learning is no longer a separate function but is combined with daily work tasks, allowing employees to access learning content within their existing work workflows without switching systems

Inventive Principle:
Principle #5Merging (Combining)

2Manufacturing precision

If learning content is created by dedicated creators, then content quality can be maintained, but content creation is time consuming and costly with little ongoing integration of insights from other employees

Engineering Contradiction:
Improvecontent qualityVSAvoidcontent creation efficiency
Core Design Contradiction:
Manufacturing precisionVSProductivity

Solution Approach 1:

The system enables employees to self-generate learning content by automatically analyzing their own work metrics and performance data. Employees create personalized learning content based on their actual work experiences and challenges, eliminating the need for dedicated content creators while maintaining high relevance and quality through authentic, experience-based insights

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements continuous feedback loops where work metrics and performance data are automatically collected and used to generate learning content. This feedback mechanism allows the system to learn from actual work outcomes and continuously improve content relevance without manual intervention, dramatically increasing content creation efficiency

Inventive Principle:
Principle #23Feedback

3Force

If learning decisions are made at specific times when employees focus on learning goals, then learning can be planned, but decisions are not modified on an ongoing dynamic basis and are not quickly reactive to needs as they arise

Engineering Contradiction:
Improvelearning planningVSAvoidreactivity to learning needs
Core Design Contradiction:
ForceVSSpeed

Solution Approach 1:

The system performs preliminary analysis of work metrics and performance data continuously in the background, preparing learning content in advance based on predicted needs. By monitoring work patterns and performance trends, the system proactively identifies learning opportunities before they become urgent, enabling rapid response when needed

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically adjusts learning content delivery in real-time based on changing work conditions and performance metrics. Learning recommendations are continuously updated and modified as new data becomes available, ensuring the system remains highly responsive to emerging learning needs without requiring scheduled planning sessions

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS10748102B2Just in time learning driven by point of sale or other data and metrics
Publication Date: 2020.08.18 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10748102B2 patent drawing
  • US10748102B2 patent drawing
  • US10748102B2 patent drawing

AI summary

A method and system are provided. The method includes monitoring, by a processor-based monitoring device, work metrics, indicative of work performance, of users. The method further includes soliciting input, by a user input solicitation device, from any of the users who have success regarding at least one work task, regarding activities which led to the success and suggestions on how other users can benefit from the input. The method also includes providing, by an input dissemination device, the input to a particular user identified from among the users as needing improvement in performing the at least one work task. The success is determined by evaluating the work metrics with respect to at least one threshold.