Keystroke Router for Hospitality Remote Control Compatibility
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Solution Overview
Problem
In hospitality settings, there is a challenge in providing entertainment services using familiar devices while maintaining security and device isolation, particularly when user-provided and hospitality operator-provided devices need to operate cohesively, and remote control commands are often incompatible with local players.
Innovation Solution
A system and method that involves receiving key commands from a remote-control device, routing them through a keystroke router to a system network controller, which reformats the commands to ensure compatibility with local players, allowing guest remote controls to control output devices like televisions and streaming protocols.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If remote control commands are directly sent to local players, then device compatibility is improved, but command incompatibility between different remote controls and players increases
Solution Approach 1:
A keystroke router is introduced as an intermediary device between the remote control and the local player. The router receives commands from the remote control, translates them into compatible formats, and forwards them to the local player. This mediator resolves the compatibility issue by ensuring that commands from various remote controls can be properly interpreted by different local players without direct connection conflicts.
2Ease of operation
If user-provided devices are allowed to access entertainment systems, then ease of operation is improved, but security and device isolation are worsened
Solution Approach 1:
The keystroke router serves as a security intermediary that sits between guest devices and the entertainment system. It allows remote controls to access the system while maintaining network isolation, preventing direct communication between guest devices and the hotel's internal systems. This mediator enables ease of operation for guests while mitigating security risks through controlled access.
3Ease of manufacture
If existing components are used in commercial off-the-shelf configuration, then ease of manufacture is improved, but system integration complexity increases
Solution Approach 1:
The keystroke router is designed as a universal device that can work with multiple types of remote controls and local players simultaneously. Rather than requiring custom integration for each device combination, the router provides standardized translation and routing functions that enable existing components to work together in various configurations, reducing integration complexity while maintaining ease of manufacture.
Data Source
AI summary
Methods and systems for routing key commands received from a remote-control device are provided. The method and/or system may include receiving, at a device, a key command from the remote-control device, generating a first message that includes the key command, sending, from the device, the first message to a keystroke router, and determining, at the keystroke router, a system network controller associated with the device. Moreover, the keystroke router may send the key command to the system network controller.


