Keyword-Linked Message Summaries for Conversation Retrieval
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Solution Overview
Problem
Users face inconvenience in accessing and sharing conversation details in messenger programs, as they need to manually search through chronological messages and perform cumbersome processes like screen capture or copy-paste to find specific information.
Innovation Solution
A method and apparatus that extract keywords from user input, summarize conversations, and provide related messages linked by hyperlinks, allowing users to easily access and share relevant conversation details.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conversation details are arranged in chronological order, then messages can be displayed in a simple and systematic manner, but users have to read the entirety of conversation history to find specific information, increasing time consumption
Solution Approach 1:
The system performs preliminary extraction of keywords and generation of summary messages before user inquiry. When a user sends a message, the server proactively identifies related messages and creates summary information in advance, so that when the user queries for specific information, the results are immediately available without requiring the user to manually search through chronological conversation history.
2Device complexity
If users manually search through conversation history to find specific information, then no additional processing is needed, but users must choose and enter keywords and read through entire conversation segments, increasing operational complexity
Solution Approach 1:
The system performs self-service by automatically extracting keywords from user messages and autonomously searching for and retrieving related messages from the conversation history. The server independently completes the information retrieval task without requiring the user to manually input search keywords or navigate through conversation segments, thereby simplifying the user's interaction to just sending the message and receiving the summarized result.
3Ease of operation
If related messages are provided with hyperlinks, then users can easily access conversation details, but the message processing and transmission complexity increases
Solution Approach 1:
The server acts as an intermediary that automatically generates hyperlinks between user messages and related conversation details. Instead of requiring complex user actions to access related messages, the server inserts hyperlinks into the summary messages it generates. These hyperlinks serve as mediators that users can simply click to access the full conversation details, thereby simplifying user interaction while the server handles the processing complexity of generating and managing the hyperlink structure.
Data Source
AI summary
A message providing method includes: extracting a keyword from a message; searching a list of messages to extract a related message associated with the keyword, the messages communicated between a user and a conversational partner or between the user and a third party; and linking the related message to the keyword by a hyperlink.