Keyword-Based Notification Prioritization System
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Solution Overview
Problem
Users face productivity disruptions due to the overwhelming and unorganized presentation of notifications from multiple resources, with urgent notifications often buried among non-urgent ones, leading to inefficiencies in managing their workflow.
Innovation Solution
A computing system that allows users to select keywords to prioritize notifications, enabling the system to customize the order and presentation of notifications based on user-defined priorities, using access credentials to access data from systems of record and generate notifications, and presenting them in a user interface that prioritizes selected keywords.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If notifications from multiple resources are presented to users, then users receive comprehensive information, but the notifications become overwhelming and unorganized
Solution Approach 1:
The patent segments notifications by associating them with specific keywords that users can select and prioritize. Notifications are divided into groups based on user-defined keyword priorities, allowing users to manage comprehensive notification streams in an organized manner without being overwhelmed by the total volume.
2Loss of information
If all notifications are presented equally, then no information is lost, but urgent notifications are buried among non-urgent ones
Solution Approach 1:
The patent applies local quality by assigning different presentation priorities to different notifications based on user-selected keywords. Urgent notifications associated with high-priority keywords are presented prominently, while non-urgent notifications are relegated to secondary positions, ensuring critical information is immediately visible without losing any notification data.
3Ease of operation
If users manually organize notifications, then notification priority can be controlled, but this requires significant user time and effort
Solution Approach 1:
The system enables self-service by automatically organizing notifications based on user-defined keyword associations. Users initially select keywords and assign priorities, but thereafter the system autonomously categorizes and prioritizes notifications without requiring continuous user intervention, eliminating the need for manual organization while maintaining control.
4Productivity
If notifications are prioritized by keywords, then workflow efficiency improves, but the system complexity increases
Solution Approach 1:
The patent introduces keywords as intermediaries between users and notifications. Instead of directly managing complex notification attributes, users interact with simple keyword concepts that serve as mediators to automatically organize and prioritize notifications, thereby improving workflow efficiency without exposing users to system complexity.
Data Source
AI summary
One disclosed method involves accessing, by a computing system and using access credentials associated with a user, data associated with systems of record, generating, by the computing system, a plurality of notifications of events indicated by the data, determining, by the computing system, that the user selected at least one keyword, determining, by the computing system, that a first notification of the plurality of notifications relates to the at least one keyword, and causing, by the computing system and based at least in part on the first notification relating to the at least one keyword, a client device operated by the user to present the first notification.