Knowledge Graph Gap Filling via Expert Questioning

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Solution Overview

Problem

Knowledge graphs face challenges in extracting and managing diverse, tacit knowledge due to their complexity and domain-specific nature, with existing methods being ineffective in identifying gaps and eliciting relevant information from experts, particularly in industrial settings where valuable knowledge is often not documented.

Innovation Solution

A computer-based method that identifies missing links in knowledge graphs by generating inquisitive and contextually relevant questions for experts, using node embeddings and natural language processing to capture semantic similarities and elicit responses, which are then evaluated and used to populate the graphs with informative answers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If knowledge graphs are populated based on domain-specific ontology, then the knowledge graph can store diverse knowledge, but it becomes not very understandable for those estranged to that domain

Engineering Contradiction:
Improvediverse knowledgeVSAvoidunderstandability
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The patent introduces a natural language processing intermediary layer that translates between domain-specific ontology and general understanding. The system uses NLP to process and interpret knowledge in a way that bridges the gap between specialized domain knowledge and general comprehension, allowing experts to contribute domain-specific knowledge while making it accessible to non-experts.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Quantity of substance

If information is extracted from documents and databases, then knowledge graphs can be populated, but valuable tacit knowledge remains encapsulated in experts' minds and is not captured

Engineering Contradiction:
Improvedocumented knowledgeVSAvoidtacit knowledge
Core Design Contradiction:
Quantity of substanceVSLoss of information

Solution Approach 1:

The patent implements a feedback mechanism where the system identifies gaps in the knowledge graph and automatically generates questions to elicit tacit knowledge from experts. The experts' responses are fed back into the knowledge graph, continuously enriching it with previously undocumented tacit knowledge while maintaining a record of what has been learned.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent replaces manual knowledge extraction methods with an automated question-generation and answer-collection system. Instead of relying on experts to voluntarily document their knowledge or on manual interviews, the system automatically identifies knowledge gaps, formulates appropriate questions, and collects responses, thereby capturing tacit knowledge at scale.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Extent of automation

If knowledge graph completion is attempted by treating knowledge graphs as collection of triples, then completion methods can be applied, but there is no robust mechanism to find out if the knowledge graph is incomplete

Engineering Contradiction:
Improvecompletion processVSAvoidcompleteness detection
Core Design Contradiction:
Extent of automationVSDifficulty of detecting and measuring

Solution Approach 1:

The system employs feedback loops where the completion process continuously evaluates the knowledge graph's state, identifies missing information through gap analysis, and adjusts the completion strategy accordingly. This feedback mechanism enables the system to detect incompleteness and systematically address it through targeted question generation and expert consultation.

Inventive Principle:
Principle #23Feedback

4Ease of operation

If experts are asked to fill in relevant information using conversational agent, then the process is eased for experts not adept at editing databases, but there exists no way to pose questions in a natural language to obtain missing information

Engineering Contradiction:
Improveexpert participationVSAvoidquestion generation mechanism
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent replaces complex database editing interfaces with natural language processing capabilities. Instead of requiring experts to navigate complex database schemas and editing tools, the system uses NLP to understand and process natural language questions and answers, automatically mapping them to the appropriate knowledge graph structures. This substitution dramatically simplifies expert participation while managing the underlying complexity through automated language processing.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS20230081891A1System and method of managing knowledge for knowledge graphs
Publication Date: 2023.03.16 SIEMENS AG
  • US20230081891A1 patent drawing
  • US20230081891A1 patent drawing
  • US20230081891A1 patent drawing

AI summary

A system and method for managing knowledge for knowledge graphs is provided. The method including identifying missing links in the knowledge graph; generating inquisitive and contextually relevant questions around the identified missing links for an expert of a domain; in an event no missing links are identified, inquisitive and contextually relevant questions are generated based on a topic and a textual paragraph of topic of interest provided by the expert; receiving response to the questions from the expert via a user interface; generating additional informative questions based on the domain or the response received from the expert or a combination thereof; evaluating the additional informative questions based on a ranking metric derived from a combination of parameters; and populating the missing links in the knowledge graphs, displayed on the user interface, with one or more responses generated corresponding to the evaluated additional informative questions having a highest ranking metric.