Language-Aware Textual Message Display for Unauthenticated Calls
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Solution Overview
Problem
In wireless communication systems, the inability to determine the language configuration of user equipment (UE) leads to ineffective display of textual messages regarding call authenticity, as networks lack information on the user's language preferences, resulting in unclear alerts for scam or spam calls.
Innovation Solution
Implementing a system where user equipment (UE) communicates its language configuration to the network, allowing for the transmission of textual messages in the user's preferred language to indicate unauthenticated calls, using feature tags and language indications within SIP messages to facilitate appropriate message display.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the network transmits textual messages about call authenticity, then user awareness of call authenticity is improved, but the messages are ineffective because the network does not know the user's language configuration
Solution Approach 1:
The system performs preliminary action by obtaining and storing the user equipment's language configuration information before transmitting the textual messages about call authenticity. This ensures that the network has the necessary language information ready in advance to send messages in the user's preferred language, making the authenticity alerts effective and understandable.
2Ease of operation
If the network sends generic textual alerts for scam calls, then the transmission process is simple, but the alerts become unclear and ineffective for users with different language preferences
Solution Approach 1:
The system applies local quality by customizing the textual messages according to the specific language configuration of each user equipment. Instead of sending uniform generic alerts, the network adapts the message content, language, and script to match the local language preferences of the user, making the alerts clear and effective for each specific user context.
3Loss of information
If the network implements language-specific messaging, then user comprehension of authenticity alerts is improved, but the system complexity increases due to language configuration management
Solution Approach 1:
The system implements self-service by having the user equipment automatically provide its own language configuration information to the network. The UE includes language indication in its registration messages or capability information, allowing the network to obtain language preferences without complex manual configuration or additional signaling overhead, thus reducing system complexity while enabling language-specific messaging.
Data Source
AI summary
In various aspects, a system that receives a first message, wherein the first message comprises a communication device identification and a feature tag having a language indication that indicates a language configuration of a user equipment. In response to the receiving the first message, storing the language indication and associating the language indication with the communication device identification. The system determines whether an incoming call is not authenticated and in response to the determining that the incoming call is not authenticated, transmitting a textual message to the communication device using the language configuration to indicate the incoming call is not authenticated.