Workspace Reservation Recommendations from Learned User Preferences

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Solution Overview

Problem

Conventional workspace reservation systems lack the ability to learn user preferences and provide recommendations based on relationships with other people and workspace types, leading to inefficient and time-consuming manual selection processes.

Innovation Solution

A system that learns personnel and workspace preferences from real-time communications and reservation data to recommend optimal workspaces based on scores determined by user relationships and workspace characteristics.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If manual workspace selection is used, then system complexity is low, but workspace selection time and effort increase

Engineering Contradiction:
Improveworkspace selection timeVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system automatically learns user preferences from communication records and reservation data, then autonomously recommends optimal workspaces without requiring manual input from users. The system serves itself by extracting preferences from data and generating recommendations automatically.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system uses feedback from communication records and reservation data to continuously learn and update user preferences. This feedback loop enables the system to improve its recommendations over time by adapting to changing user behavior patterns.

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If conventional workspace reservation systems are used, then implementation is simple, but they cannot learn user preferences or provide personalized recommendations

Engineering Contradiction:
Improvepreference learning capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system automatically extracts user preferences from communication records and reservation data without requiring explicit user input or configuration. It self-adapts to user behavior patterns and generates personalized recommendations autonomously.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual user input mechanisms with automated data extraction from communication records. Instead of requiring users to manually specify preferences, the system uses computational analysis of communication patterns to infer preferences automatically.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Productivity

If users manually review workspace information, then they have full control over selection, but the process becomes time-consuming and inefficient

Engineering Contradiction:
Improveworkspace selection efficiencyVSAvoidselection time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of communication records and reservation data to pre-determine user preferences and generate workspace recommendations before the user needs to make a selection. This advance preparation eliminates the need for manual review of multiple workspaces.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system continuously learns from user behavior feedback to improve recommendation accuracy. By analyzing how users interact with workspaces and communicate with colleagues, the system refines its preference models and provides increasingly accurate recommendations.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12361337B2Multi-factor available workspace reservation recommendation
Publication Date: 2025.07.15 ZOOM COMMUNICATIONS INC
  • US12361337B2 patent drawing
  • US12361337B2 patent drawing
  • US12361337B2 patent drawing

AI summary

A recommended workspace at a premises is determined for a user of a software platform requesting a workspace reservation based on learned preferences specific to the user. The workspace reservation request is initiated via an interaction by the user with one or more graphical user interfaces displaying information associated with workspaces at the premises. Scores for each of multiple candidate workspaces identified for the user from amongst available ones of the workspaces are determined based on weights defined according to learned personnel preferences of the user and learned workspace preferences of the user. A recommended workspace is determined for the user as a candidate workspace of the multiple candidate workspaces corresponding to a highest one of the scores. An indication of the recommended workspace is then output for display within the one or more graphical user interfaces in response to the workspace reservation request.