Limited Functionality Interface for Cross-Organization Communication
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Solution Overview
Problem
Communication platforms face delays and security concerns due to lengthy administrative approval processes and onerous onboarding procedures, leading to reliance on less secure communication methods when collaborating across organizations.
Innovation Solution
A limited functionality user interface is generated to enable secure communication between users from different organizations, allowing direct messaging or communication channels without the need for full platform access, reducing processing power and bandwidth usage while facilitating expedited collaboration.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If full platform access is provided to enable cross-organization communication, then collaboration functionality is improved, but administrative overhead and approval time increase
Solution Approach 1:
The patent segments user access into two distinct modes: full platform access for established users and limited functionality interface for external collaborators. This segmentation allows the system to provide comprehensive collaboration tools to authenticated users while offering a streamlined, approval-free experience to external participants, thereby eliminating administrative overhead for temporary collaborations.
Solution Approach 2:
The patent applies local quality by providing different interface functionalities based on user type and context. Internal users receive the complete platform with all features, while external collaborators receive a tailored limited functionality interface with only essential communication capabilities. This localized adaptation resolves the contradiction by matching functionality to specific collaboration needs without requiring full administrative approval processes.
2Reliability
If comprehensive onboarding process is implemented to ensure security, then communication security is improved, but user onboarding time increases
Solution Approach 1:
The patent implements partial action by providing a subset of full platform functionality through the limited functionality interface. External collaborators receive essential communication capabilities without requiring complete platform onboarding. This partial implementation maintains security by avoiding full access while enabling sufficient collaboration, thereby reducing onboarding time without completely sacrificing security controls.
Solution Approach 2:
The limited functionality interface acts as an intermediary layer between external collaborators and the full platform. This intermediary provides a controlled entry point that maintains security boundaries while enabling collaboration. It mediates between the need for security and the need for quick onboarding by offering a simplified pathway that doesn't require extensive administrative approval processes.
3Use of energy by moving object
If limited functionality interface is used to reduce processing demands, then system resource usage decreases, but communication capability is restricted
Solution Approach 1:
The patent implements dynamics by allowing users to transition between limited functionality interface and full platform access based on collaboration needs. The system dynamically adjusts the level of functionality provided, enabling external collaborators to start with resource-efficient limited access and upgrade to full capabilities when necessary. This dynamic approach balances resource usage with communication capability throughout the collaboration lifecycle.
Data Source
AI summary
Techniques are described for expediting communications between a first person of an organization associated with a communication platform and a second person not associated with the organization. The first person requests for the communication platform to generate an invitation to communicate with the second person. The first person provides the invitation to the second person directly or via the communication platform. Responsive to receiving an indication that the second person accepts the invitation, the communication platform identifies whether the second person is associated with the communication platform. If the second user is associated with the communication platform, the communication platform modifies an existing user interface associated therewith to enable communications between the first person and the second person. If the second person is not associated with the communication platform, the communication platform generates a limited functionality user interface to enable the communications between the first person and the second person.