Communication Link Conflict Detection for Risky Maintenance Tickets

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Solution Overview

Problem

Primary communication links fail due to fiber cuts or equipment failures, leading to network isolation and customer connectivity loss during planned maintenance on secondary circuits.

Innovation Solution

A system and method to access datasets from link information repositories, identify at-risk communication links, and manage change maintenance tickets to prevent maintenance actions that could isolate these links, using software applications to reschedule or cancel maintenance tasks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If planned maintenance is performed on the secondary circuit, then the maintenance task can be completed, but network nodes become isolated and customer connectivity is lost

Engineering Contradiction:
Improvemaintenance completionVSAvoidcustomer connectivity
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system performs preliminary actions by identifying at-risk communication links before maintenance execution and proactively notifying relevant parties. This advance warning allows for preparatory measures to be taken, such as activating backup paths or alerting customers, thereby preventing connectivity loss while still enabling maintenance completion.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system establishes a feedback loop by continuously monitoring the network state, identifying at-risk links, and notifying stakeholders before maintenance occurs. This feedback mechanism enables real-time awareness of potential connectivity issues, allowing for corrective actions to maintain customer connectivity during maintenance activities.

Inventive Principle:
Principle #23Feedback

2Ease of operation

If maintenance is scheduled on at-risk communication links, then maintenance operations can proceed, but network stability is compromised

Engineering Contradiction:
Improvemaintenance schedulingVSAvoidnetwork stability
Core Design Contradiction:
Ease of operationVSStability of the object's composition

Solution Approach 1:

The system identifies at-risk communication links in advance before maintenance scheduling and notifies relevant parties. This preliminary identification allows maintenance planners to adjust schedules, select alternative links, or prepare mitigation strategies, thereby maintaining network stability while still enabling maintenance operations to proceed.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system applies preliminary anti-action by notifying stakeholders of potential network instability before maintenance occurs on at-risk links. This advance warning enables counter-measures to be taken, such as activating redundant paths or delaying non-critical maintenance, thereby preventing network instability while preserving the ability to perform necessary maintenance.

Inventive Principle:
Principle #9Preliminary anti-action

3Reliability

If the system monitors and identifies at-risk links, then connectivity can be maintained, but additional system complexity is introduced

Engineering Contradiction:
Improveconnectivity maintenanceVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system achieves multi-functionality by using the existing network monitoring infrastructure to serve dual purposes: traditional network performance monitoring and identification of at-risk communication links for maintenance planning. This universal use of existing components maintains connectivity reliability without introducing separate dedicated systems, thereby limiting the increase in system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20260058868A1Methods, systems, and devices for detecting conflicts in maintenance of communication links
Publication Date: 2026.02.26 AT&T INTELLECTUAL PROPERTY I L P
  • US20260058868A1 patent drawing
  • US20260058868A1 patent drawing
  • US20260058868A1 patent drawing

AI summary

Aspects of the subject disclosure may include, for example, accessing a group of datasets from a group of link information repositories, each dataset indicates operational status of each of a group of communication links, determining a group of at-risk communication links from the group of datasets, and accessing a first group of change maintenance tickets from a change maintenance information repository. Further embodiments can include determining a group of maintenance target communication links from the first group of change maintenance tickets, determining that a first portion of the group of maintenance target communication links are associated with a first portion of the group of at-risk communication links resulting in a first determination, and based on the first determination, performing a risk mitigation action associated with the first portion of the group of maintenance target communication links. Other embodiments are disclosed.