Live Register Receipt Application for Real-Time Transaction Visibility
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Solution Overview
Problem
Existing methods for generating and delivering receipts during a purchase transaction are limited, as they typically involve paper receipts and lack real-time synchronization with mobile devices, restricting customer visibility and control over transactions.
Innovation Solution
A method and system for transmitting transaction data from a point of sale vendor register to a customer's mobile device, allowing real-time display of line item data and final receipt storage, using a live register receipt application that communicates securely over wireless channels, enabling synchronized transaction monitoring and electronic receipt management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If paper receipts are used at the vendor register, then the receipt generation is simple and reliable, but the customer cannot view transactions in real-time on a mobile device and must physically receive the paper receipt
Solution Approach 1:
The patent creates a digital copy of the paper receipt by capturing line item data from the vendor register and transmitting it to the customer's mobile device. The live register receipt application replicates the receipt information in electronic form, allowing the customer to view transactions in real-time on their mobile device while the vendor continues to use the existing paper receipt system.
Solution Approach 2:
The patent introduces a live register receipt provider as an intermediary system that receives data from the vendor register and relays it to the customer's mobile device. This intermediary layer enables real-time transaction visibility without requiring direct integration between the vendor register and mobile device, thus adding minimal complexity while achieving the goal.
2Loss of time
If electronic receipts are emailed after transaction completion, then the customer receives the receipt electronically, but there is no real-time synchronization and the customer cannot monitor the transaction as it occurs
Solution Approach 1:
The patent transmits line item data to the customer's mobile device in real-time as each item is added to the register, before the transaction is completed. This preliminary transmission of information allows the customer to monitor the transaction as it occurs and validate items before finalizing payment, rather than receiving information after the fact.
Solution Approach 2:
The patent maintains continuous real-time transmission of transaction data from the vendor register to the customer's mobile device throughout the entire transaction process. This continuous data flow enables the customer to continuously monitor the transaction from item selection through completion, eliminating gaps in information availability.
3Adaptability or versatility
If a second display is provided at the register for customer viewing, then the customer can view items being purchased, but the display is restricted to the vendor location and cannot be accessed remotely
Solution Approach 1:
The patent extends the display capability from a single physical dimension (the register display at the vendor location) to multiple dimensions by enabling access via the customer's mobile device. This allows the customer to view transaction information at any location with mobile device access, transforming the display system from location-bound to location-independent.
Data Source
AI summary
A method and system for providing synchronous display at a customer mobile device of a vendor point of sale register receipt in the process of being created is disclosed. The method may include, at a customer mobile wireless device, initiating a live register receipt application and authentication process with a live register receipt provider, receiving and forwarding unique vendor register identification information and forwarding that information to the live register receipt provider. In response the customer mobile device receives and displays line item data from the identified vendor register via the provider in real-time. The system may include a customer mobile device configured to implement the live register receipt functionality described and a live register receipt provider configured to communicate live register data from vendor registers and mobile devices.