Live Streaming Question Aggregation and Answer Transmission

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Solution Overview

Problem

In live streaming, hosts face inefficiencies in answering questions due to scattered viewer inquiries and asymmetrical resource distribution, leading to missed or repeated answers and suboptimal information transfer between hosts and viewers.

Innovation Solution

A method and apparatus that aggregate viewer questions in a live streaming room, presenting an answering function entry for each question and transmitting answer information efficiently, allowing hosts to focus on key inquiries while reducing repetitive answers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If hosts answer all viewer questions individually in live streaming, then information transfer completeness is improved, but host time consumption and operational complexity increase significantly

Engineering Contradiction:
Improveinformation transfer completenessVSAvoidhost time consumption
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent merges multiple identical or similar questions from different viewers into a single aggregated question. The system identifies questions with matching keywords and combines them, allowing the host to answer once while reaching multiple viewers simultaneously. This reduces the host's time consumption while maintaining complete information transfer to all relevant viewers.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent creates a universal answering mechanism where a single host response serves multiple functions: it answers the aggregated question, notifies all viewers who asked similar questions, and reduces redundant communication. This multi-functional approach improves information transfer efficiency without increasing host operational burden.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If hosts answer all viewer questions individually, then information transfer completeness is improved, but operational complexity and resource asymmetry worsen

Engineering Contradiction:
Improveinformation transfer completenessVSAvoidoperational complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system automatically merges questions based on keyword matching and similarity algorithms, reducing the number of individual questions the host must process. This decreases operational complexity while ensuring that all unique information needs are addressed and transmitted to relevant viewers.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system provides feedback to the host about aggregated questions and their distribution among viewers, enabling informed decision-making about which questions to answer. This feedback mechanism simplifies host operations by prioritizing questions that will benefit the most viewers while maintaining information transfer completeness.

Inventive Principle:
Principle #23Feedback

3Productivity

If hosts focus on limited key questions, then operational efficiency is improved, but information transfer completeness deteriorates

Engineering Contradiction:
Improvequestion answering efficiencyVSAvoidinformation transfer completeness
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

By merging identical questions from multiple viewers into single aggregated items, the system allows hosts to focus on answering unique questions efficiently. The aggregation ensures that even when hosts prioritize limited key questions, information transfer remains complete because each unique question is represented once with all relevant viewer information attached.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system performs preliminary aggregation and categorization of questions before presenting them to the host. This preliminary action organizes questions by frequency and relevance, helping hosts prioritize which aggregated questions to answer first while ensuring that less frequent but still important questions are not completely overlooked, thus maintaining information transfer completeness.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20220394344A1Method, apparatus, electronic device, and storage medium for processing live streaming information
Publication Date: 2022.12.08 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US20220394344A1 patent drawing
  • US20220394344A1 patent drawing
  • US20220394344A1 patent drawing

AI summary

A method, an apparatus, an electronic device, and a computer-readable storage medium for processing live streaming information. The method includes: presenting at least one question of a live streaming and an answering function entry corresponding to the at least one question; each question being obtained by aggregating questions asked by at least two viewers in a live streaming room of a host; presenting, in response to an answering operation for a target question triggered based on the answering function entry, a receiving process of corresponding answer information; and transmitting, in response to an answering completion instruction for the target question, the received answer information of the target question to a viewer end.