Live Video Comment Display Mode for Distributor Response Speed
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Solution Overview
Problem
In live video distribution services, the high volume of comments from viewers often leads to 'comment congestion' due to insufficient responses from distributors, resulting in viewer dissatisfaction.
Innovation Solution
A system and method that includes a comment display area on both the distributor's and viewer's screens, where comments are arranged in the order of posting, with a display mode that hides subsequent comments, allowing distributors to adjust their response speed based on the number of hidden comments.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If all comments are displayed in the comment display area, then viewers can see all comments, but the distributor cannot respond efficiently due to comment congestion
Solution Approach 1:
The patent extracts only the necessary information (number of hidden comments) from the full comment list and displays it separately. Instead of showing all comments, the system extracts a quantitative indicator (count of hidden comments) and presents it to the distributor, enabling efficient monitoring without overwhelming the distributor with the full volume of comments.
Solution Approach 2:
The patent applies partial action by displaying only a portion of the comment information that is most relevant to the distributor's decision-making. Rather than presenting the complete set of comments, the system selectively displays the count of hidden comments, providing just enough information for the distributor to assess the situation and prioritize responses effectively.
2Reliability
If the distributor responds to all comments, then viewer satisfaction increases, but the response time increases due to high comment volume
Solution Approach 1:
The patent implements a feedback mechanism where the distributor receives real-time information about the number of hidden comments. This feedback loop allows the distributor to monitor comment accumulation and adjust their response strategy accordingly, ensuring that no comments are overlooked while maintaining efficient time management.
3Loss of information
If the comment display area shows all comments, then no information is lost, but the interface becomes cluttered and hard to navigate
Solution Approach 1:
The patent extracts the essential information (number of hidden comments) from the complete comment dataset and displays it in a separate, dedicated indicator area. This extraction approach maintains information completeness by preserving the full comment list while simultaneously improving interface usability through a simplified, focused display of the most critical metric.
Data Source
AI summary
A video distribution system according to an embodiment of the present invention comprises a video distribution server and a user terminal, in which the server provides a live video distribution service for distributing and viewing live video to a user via the user terminal. The system is configured such that the distribution screen presented to the distributor of the live video has a comment display area for displaying at least part of the comment group including comments from viewers, and the display mode is based on at least the number of hidden subsequent comments whose order of posting is later than that of the displayed portion of the comment group displayed in that area. Therefore, when the distributor responds to a displayed comment, the distributor can obtain information based on the number of hidden subsequent comments whose order of posting is later than that of this comment.