LLM Relevance Judging for RAG Retriever Feedback Refinement

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Solution Overview

Problem

Existing Retrieval Augmented Generation (RAG) bot systems lack a mechanism to refine the document retriever module based on user feedback, leading to inefficiencies and inaccuracies in document retrieval and response generation.

Innovation Solution

Implement an LLM-as-a-judge system to evaluate user feedback on chatbot responses, generating training data pairs to refine the RAG bot's document retrieval model by identifying relevant and irrelevant documents, thereby improving the model's accuracy and efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If RAG bot systems use automated document retrieval without user feedback mechanisms, then the system operates with simplified architecture, but the retrieval accuracy and model refinement capability deteriorate

Engineering Contradiction:
Improveretrieval accuracyVSAvoidsystem architecture complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements a feedback mechanism where user interactions with chatbot responses are collected and used to train the document retriever model. Users can indicate whether retrieved documents were helpful or not, and this feedback is fed back into the system to continuously improve retrieval accuracy through model retraining.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system automatically collects user feedback data and uses it to retrain the retriever model without requiring manual intervention. The chatbot itself generates training data by logging user interactions, and the system autonomously performs model refinement, reducing the need for external annotation services.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If RAG bot systems collect and process user feedback for continuous improvement, then model refinement capability improves, but the facility for processing feedback and system complexity worsens

Engineering Contradiction:
Improvemodel refinement capabilityVSAvoidfeedback processing facility
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system automatically logs user interactions and generates training data without manual intervention. The chatbot autonomously collects feedback data, processes it through the training pipeline, and retrains the model, eliminating the need for external annotation services and reducing operational complexity.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent introduces a training data generator component that acts as an intermediary between user feedback and model retraining. This component automatically processes user interactions, generates structured training data, and feeds it to the training pipeline, simplifying the overall feedback processing architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If direct user feedback on retrieved documents is implemented, then relevance assessment accuracy improves, but user interaction complexity and system overhead worsen

Engineering Contradiction:
Improverelevance assessment accuracyVSAvoiduser interaction simplicity
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The system implements a feedback mechanism where users can indicate whether retrieved documents were helpful or not. This feedback is collected and used to train the retriever model, improving relevance assessment accuracy while maintaining simple user interaction through straightforward feedback options.

Inventive Principle:
Principle #23Feedback

4Manufacturing precision

If manual annotation services are used for training data generation, then training data quality improves, but cost and time consumption worsen

Engineering Contradiction:
Improvetraining data qualityVSAvoidtraining data generation time
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The system automatically generates training data by logging user interactions with the chatbot. User feedback on document relevance is automatically captured and structured into training datasets, eliminating the need for manual annotation services and significantly reducing both time and cost while maintaining data quality through real-world user perspectives.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS20260050615A1Identifying relevance of documents for automated retrieval models using large language models
Publication Date: 2026.02.19 PAYPAL INC
  • US20260050615A1 patent drawing
  • US20260050615A1 patent drawing
  • US20260050615A1 patent drawing

AI summary

There are provided systems and methods for identifying relevance of documents for automated retrieval models using large language models. An online transaction processor or other service provider may provide computing services and platforms to entities, which may include chatbots, information retrieval systems, question-and-answer systems, and the like. To provide better retrieval model training and refinement, the service provider may generate training data from user interaction logs, which may include user feedback that may be used to determine if documents are relevant to queries, and therefore should be retrieved for answering those queries by automated retrieval models. An LLM may be used as a judge to determine whether chatbot responses reference certain document. If not references, the query may be analyzed to determine whether certain retrieved documents are relevant. Data pairs may be generated for the training data from these processes and used for model refinement.