Customer-Controlled Local Data Switch for Carrier Network Rerouting
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Telecommunications providers face delays in reconfiguring data transmission paths when issues arise outside their network, leading to prolonged service disruptions for customers.
Innovation Solution
A system and method allowing customers to reconfigure data traffic from one interexchange carrier network to another through a local data switch using a customer computer, enabling immediate rerouting when a service disruption occurs in the first network.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the telecommunications provider reconfigures the logical connections at its switches to bypass the problem network, then the data transmission can be restored, but it takes time for the provider to reconfigure the connections leading to prolonged service disruptions
Solution Approach 1:
The customer computer is empowered to autonomously reconfigure the local data switch without requiring provider technician intervention. The system enables customers to detect network problems, select alternative interexchange carrier networks, and execute reconfiguration commands directly, transforming the provider-managed process into a customer self-service capability that eliminates waiting time for technician response
Solution Approach 2:
The local data switch is pre-configured with multiple interexchange carrier network connections and the capability to switch between them. Alternative network paths are established in advance, so when a service disruption occurs, the customer computer can immediately activate a pre-prepared alternative route without requiring time-consuming reconfiguration of basic connectivity
2Reliability
If the customer requests the provider to reconfigure the logical connections, then the problem with data transmission can be resolved, but the customer must wait for the provider's response time
Solution Approach 1:
The system transfers control of the reconfiguration process from the provider to the customer. The customer computer directly communicates with the local data switch to issue reconfiguration commands, eliminating the need to contact the provider and wait for their response. This empowers customers to immediately resolve transmission problems by selecting alternative interexchange carrier networks
Solution Approach 2:
The reconfiguration capability is segmented from the provider's centralized control system and placed at the customer's local data switch. This segmentation allows customers to independently manage their own network connections without requiring provider intervention, dividing the control authority to enable faster, customer-initiated responses to transmission problems
Data Source
AI summary
A telecommunications system includes a local data switch in communication with a first interexchange carrier network and a customer computer in communication with the local data switch. When there is a disruption in a first interexchange carrier network, the customer computer can reconfigure the local data switch from a customer facility such that data traffic to and from the customer facility is rerouted from the first interexchange carrier network to a second interexchange carrier network.